Mitigation Estimator

Primary Responsibilities

• Educate customers on the restoration and mitigation process, including timelines, expectations, and next steps
• Absorb property damage and work with customers to understand immediate needs, safety concerns, and potential upgrades
• Ensure all estimates and scopes align with client requirements and insurance carrier guidelines
• Analyze labor, materials, equipment, and time required for restoration and remediation projects
• Create accurate sketches and develop an initial scope of work for mitigation and restoration services
• Deliver consistent, detailed, and well-documented estimates using industry-standard tools
• Identify project constraints, potential hazards, and required repairs or upgrades related to damage conditions
• Collaborate with Project Managers and field teams to validate scope, pricing, and production approach
• Coordinate with external resources as needed (e.g., adjusters, industrial hygienists, engineers, environmental testing firms) to ensure estimate accuracy
• Assemble clear, accurate, and well-organized estimates for internal review and client submission
• Communicate estimate details, project scope, and updates effectively with customers, insurance partners, and internal teams

Requirements

• Bachelor’s degree in construction management, Business, or related field preferred
• Minimum of 2 years of experience in restoration estimating, water/fire mitigation, and/or insurance adjusting
• Strong customer service skills with the ability to manage customers during stressful loss situations
• Excellent written and verbal communication skills for working with customers, adjusters, and internal teams
• Proficiency in estimating software and familiarity with insurance carrier guidelines and TPA programs
• Strong analytical, critical thinking, and problem-solving skills in evaluating property damage and determining scope of work
• Detail-oriented with strong organizational and documentation skills
• Team-oriented mindset with the ability to collaborate effectively with production crews and office staff
• Valid driver’s license with the ability to travel locally to job sites as needed

Physical And Work Environment Requirements

• Walking and/or standing for extended periods throughout the day
• Frequent driving and sitting
• Sometimes use a ladder and work at heights
• Exposure to varying environmental conditions, including heat and humidity
• Work environments may include active job sites with elevated noise levels

Rapid Response To Water, Fire, And Other Property Damage Events

Rapid response to water, fire, and other property damage events is a critical component of this role.

Compensation

This is a full-time position with standard working hours typically between 7:30 a.m. and 4:30 p.m., Monday through Friday, with a minimum of 40 hours per week. Due to the nature of the restoration industry, flexibility is required, including extended hours, evenings, weekends, and holidays as needed. Compensation for this role is an annual salary of $60k - $80k + bonus and is based on experience.

Working Conditions

• Normal Working Hours: 7:30 a.m. to 4:30 p.m., Monday through Friday
• Additional Working Hours: As needed due to the nature of the restoration industry
• Travel: Local job sites as needed

Benefits

• Paid time off
• 401(k) matching
• Bonus based on performance
• Company car

Company Information

At SERVPRO®, we help customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.