Jobs · Management · Pennsylvania

Mitigation Estimator

SERVPRO of Adamstown, Mohnton · Denver, PA · 1 wk ago
On-siteManagementFull-time

About the role

We are a leading, fast-growing property restoration company dedicated to helping homeowners and businesses recover from disasters. We pride ourselves on efficiency, accuracy, and meeting strict industry standards. We are currently seeking a highly skilled, detail-oriented Mitigation Restoration Estimator to join our team. If you are a self-motivated professional who thrives under compliance metrics and knows the ins and outs of restoration estimating, we want to hear from you!

This is a full-time, permanent position requiring 3–5 years of experience. As a Mitigation Estimator, you will review scope notes, moisture logs, and photos to draft accurate, timely insurance mitigation estimates (Water, Fire, Smoke, Mold, EMS, etc.). You will act as the critical bridge between our field teams, insurance adjusters, and Third-Party Administrators (TPAs) to ensure strict program compliance and swift approvals.

Responsibilities

  • Write comprehensive, accurate mitigation estimates for Water, Fire, Smoke, Mold, and Emergency Mitigation Services (EMS) using both Xactimate and Symbility.
  • Navigate, upload, and manage strict compliance metrics within major TPA programs (Alacrity, Sedgwick, Westhill, etc.).
  • Review field documentation, sketches, photos, and psychrometric logs to ensure the scope of work aligns with IICRC standards and carrier guidelines.
  • Monitor assignment queues daily—including weekends as necessary—to ensure all TPA Service Level Agreements (SLAs) are strictly met.
  • Communicate professionally with insurance adjusters and TPA auditors to justify estimates, resolve discrepancies, and secure timely approvals.

Requirements

  • Dedicated experience writing insurance mitigation estimates within the property restoration industry.
  • Proficiency in Xactimate; Symbility experience is a bonus.
  • Experience working with TPAs (specifically Alacrity, Sedgwick, Lionsbridge, Westhill, etc.) and a deep understanding of their compliance metrics.
  • Ability to work consistently on EST hours (8:00 AM – 5:00 PM) and the flexibility to work weekends to keep estimates compliant.
  • Must be able to provide 3 to 5 previously approved, redacted mitigation estimates during the interview process to qualify.
  • A reliable high-speed internet connection and a dedicated, distraction-free home office setup for any remote work.

Preferred qualifications

  • Active IICRC Certifications (WRT, ASD, AMRT, FSRT).
  • Experience with job management software like Restoration Manager, Dash, or Encircle.

Benefits

  • Paid time off
  • Training & development
  • 401(k) matching
  • Company-provided hardware and necessary software licenses (Xactimate/Symbility)

Compensation

High earning potential with an extremely competitive pay based on experience.

Schedule

Full-time, permanent. Core hours Monday–Friday, 8:00 AM–5:00 PM EST, with weekend work required as needed to maintain TPA compliance. Hours can be flexible.

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