Mitigation Crew Chief (Hartford)

Join the nation’s largest ServiceMaster DSI franchise company with 20 locations across Illinois, Indiana, Missouri, Colorado, Florida, Minnesota, North Carolina, Kansas, Wisconsin, Connecticut, and Texas. At ServiceMaster DSI in Hartford, CT, we restore properties and peace of mind.

About Us

ServiceMaster DSI provides restoration services in Hartford, CT and surrounding areas. We invest in education, advanced tools, and expert training, making us industry leaders in disaster restoration. Our community-like work environment focuses on extensive training and the most advanced equipment to help families and businesses recover from fire and water damage.

About the Role

As a Restoration Crew Chief, you will lead residential and commercial restoration projects, overseeing fire and water damage clean-up from start to finish. You’ll coordinate on-site operations, ensure quality workmanship, and guide your team in restoring properties safely and efficiently.

Job assignments include specialty mitigation services, light demolition, water extraction, carpet and upholstery cleaning, mold abatement, vandalism clean-up, fire and smoke damage mitigation, content move-outs and pack-ins, and content cleaning. You will also direct, aid, and supervise Restoration Technicians assigned to the project.

Pay

$26–$30 per hour (negotiable based on experience) plus commission. Overtime opportunities available.

Benefits

• Health, dental, and vision insurance
• Life insurance
• 401(k) with matching
• Generous paid time off and holiday pay
• Wellness resources
• Free uniforms
• Training and development
• Opportunity for advancement

Responsibilities

• Ensure the timely and quality completion of assigned restoration projects (cleaning, moving, packing, or general labor).
• Direct, aid, and supervise Restoration Technicians and Staff Laborers assigned to your crew.
• Evaluate the competence and quality of Restoration Technicians and Staff Laborers.
• Provide ongoing training to increase the knowledge and skill level of your team.
• Ensure productivity of assigned team members.
• Complete all required project documentation, including forms and photo-documentation, per established protocols.
• Maintain excellent customer communication and relations.
• Perform other duties as required, which may include tasks outside normal job scope.

Requirements

• Good communication skills
• Valid driver’s license and reliable transportation
• Previous restoration experience
• Ability to travel out of town
• Able to move and/or lift 50+ lbs
• Pass background check and drug screen
• Water Restoration Tech Certification (WRT) IICRC

Why Join Us

• Competitive pay with advancement opportunities
• Ongoing hands-on training and professional development
• A team-first culture that values collaboration and growth
• Meaningful work that impacts families and businesses in crisis
• A company that rewards hard work, initiative, and results