Mitigation Crew Chief

SERVPRO is seeking a dependable and experienced Mitigation Crew Chief to lead restoration crews on fire, water, mold, and storm damage projects. The ideal candidate is a hands-on leader who thrives in fast-paced environments and has strong knowledge of restoration procedures and drying practices.

Responsibilities

• Lead and supervise mitigation technicians on residential and commercial restoration projects
• Respond to emergency service calls for water, fire, mold, and storm damage losses
• Perform and oversee water extraction, demolition, structural drying, cleanup, and debris removal
• Set up, monitor, and document drying equipment and moisture readings
• Ensure jobs are completed according to SERVPRO and industry standards
• Maintain accurate job documentation including photos, moisture logs, and daily notes
• Communicate professionally with customers, management, and insurance representatives
• Train and mentor mitigation technicians on proper procedures and safety standards
• Maintain cleanliness and organization of vehicles, equipment, and warehouse
• Enforce safety procedures and proper use of PPE on all jobsites
• Participate in rotating on-call schedule for after-hours emergency response

Requirements

• High school diploma or GED preferred
• Minimum 1–3 years of restoration or mitigation experience preferred
• Previous leadership or crew supervision experience preferred
• Strong understanding of water mitigation and structural drying procedures
• Valid driver’s license with acceptable driving record
• Ability to lift 50+ pounds regularly
• Strong communication, leadership, and organizational skills
• Ability to work in physically demanding and fast-paced environments

Preferred Certifications

• IICRC Water Restoration Technician (WRT)
• Applied Structural Drying (ASD)
• Applied Microbial Remediation Technician (AMRT)
• OSHA Safety Certification

Benefits

• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Physical Requirements

• Frequent lifting, bending, kneeling, climbing, and standing
• Ability to work in environments affected by water, smoke, mold, and debris
• Ability to work extended hours during emergency situations
• Frequent local travel between job sites required

Pay

$24.00 - $30.00 per hour

Schedule

Full-time with rotating on-call emergency response responsibilities