Missouri (3177)

Here’s the reformatted job posting for **General Manager (02818) - 1620 Shackelford Road, Florissant, MO** as clean, semantic HTML:

Location: 1620 Shackelford Road, Florissant, MO

About the role

We are seeking an experienced General Manager to oversee daily operations, drive profitability, and lead a high-performing team. This role requires strong leadership, financial acumen, and a customer-focused mindset to ensure operational excellence and business growth.

Responsibilities

• Lead and develop a team of employees, including hiring, training, scheduling, and performance management.
• Manage financial performance by controlling costs, increasing sales, and maximizing profitability.
• Ensure compliance with company policies, procedures, and local/state/federal regulations.
• Monitor inventory, order supplies, and maintain accurate records.
• Foster a positive work environment that promotes customer satisfaction and team engagement.
• Address customer concerns and resolve issues promptly to maintain high service standards.
• Analyze business metrics and implement strategies to improve efficiency and revenue.
• Collaborate with corporate leadership to execute company initiatives and goals.

Requirements

• Proven experience as a General Manager or similar leadership role in retail, hospitality, or food service.
• Strong understanding of P&L management, budgeting, and financial reporting.
• Excellent communication, problem-solving, and decision-making skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• High school diploma or equivalent; bachelor’s degree in Business Administration or related field preferred.
• Proficiency in Microsoft Office and point-of-sale (POS) systems.

Skills

• Leadership and team management
• Financial analysis and budgeting
• Customer service and conflict resolution
• Operational efficiency and process improvement
• Time management and multitasking