Mission Support Specialist (Logistics)

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operation, Mission Support Division in Boston, MA. Additional selections may be made for other organizational divisions and/or units within the listed duty location(s).

Duties

In this position, you will plan and carry out a wide variety of mission support duties for the Field Office relative to logistics, procurement, fleet management, and associated functions. This position starts at a salary of $84,579.00 (GS-11, Step 1) to $131,790.00 (GS-12, Step 10) with promotion potential to $131,790.00 (GS-12 Step 10).

• Conducting inventories and records management in accordance with local and higher headquarters directives and preparing various property reports.
• Reviewing bills on a monthly basis to prevent overcharging and misuse, and ensuring appropriate forms are completed for Personnel Equipment.
• Researching suppliers and working with requesters to procure goods/services, then preparing required documents and submitting for approval.
• Performing basic supplies research and performing basic tasks associated with creating requisitions and forwarding for approval.
• Identifying inventory deficiencies and restocking supplies as needed.
• Coordinating facility repairs and ensuring facility repair requests are recorded into the facilities management system.

GS Salary: Visit the locality pay tables by geographic area. If your geographic area is not listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level, and location of the position. Please visit the special pay rate charts.

Requirements

• You must be a U.S. Citizen to apply for this position.
• Males born after 12/31/1959 must be registered with Selective Service.
• Primary U.S. residency for at least three of the last five years (additional details below).
• All pre-employment processes will be conducted in English.
• You may be required to pass a background investigation.
• CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures.

As an employee of CBP, you will be joining a workforce dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity to ensure such activity is not prohibited and does not interfere or conflict with performance of your official duties. Review further details.

DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

This is a bargaining unit covered position, represented under the National Treasury Employees Union (NTEU). For local chapter contact information, see Chapter Websites.

Qualifications

GS-11 Experience:

You qualify for the GS-11 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:

• Working with a senior Mission Support Specialist on logistics, procurement, inventory, fleet management, and other associated functions.
• Proficient with standard computer tools (i.e., Microsoft Excel, PowerPoint, Word, Outlook) to develop and maintain various electronic files and create inventory reports, work processing documents, presentations, and spreadsheets.
• Resolving routine aspects of mission support work in accordance with established procedures.
• Communicating orally and in writing with all levels of management and employees.
• Analyzing and evaluating information to determine accuracy and make recommendations to improve operations.

Education Substitution for GS-11:

You may substitute a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher-level graduate education leading to such a degree. Education must demonstrate the knowledge, skills, and abilities necessary to do the work. One year of full-time graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 year of full-time study. If that information cannot be obtained from the school, 18 semester hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended.

GS-12 Experience:

You qualify at the GS-12 level if you possess one year of specialized experience that equipped you with the skills needed to perform the job duties such as:

• Planning and carrying out a wide variety of mission support duties relative to logistics, procurement, fleet management, and other associated functions.
• Providing local agency direction and facilitating the creating, accepting, modifying, and transferring of property records in accordance with directives.
• Researching suppliers and working with requesters to procure goods and/or services, then preparing required documentation to submit to senior Mission Support Specialist or leadership.
• Executing purchases, conducting reconciliation, and maintaining documentation as directed by the Purchase Card Manual.
• Conducting various activities within the agency's Fleet card program to include ordering cards, running reports, and reporting fraud.
• Planning for facility repairs and ensuring facility repair requests are recorded into the facilities management system.

Note: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Education Substitution:

There is no education substitution for the GS-12 grade level.

Combining Education and Experience:

To combine your education and experience, convert each to a percentage and then add the percentages. If your education is described in quarter hours, multiply by the fraction 2/3 to convert into semester hours, then divide the semester hours by 18. To determine your percentage of qualifying experience, divide your total months of experience by the required number of months of experience. Add your percentages together. The total must equal at least 100% in order to qualify. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify for positions at grade GS-11.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

• Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process.
• Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 08/24/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES, or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation

U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers.

Residency

There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:

• Working for the U.S. Government as a federal civilian or as a member of the military.
• A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government.
• Participation in a study abroad program sponsored by a U.S. affiliated college or university.
• Working as a contractor, intern, consultant, or volunteer supporting the U.S. government.

Probationary Period

All employees new to the federal government must serve a one-year probationary period during the first year of their initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.

Career Transition Assistance Program (CTAP) / Interagency Career Transition Assistance Program (ICTAP)

If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibility. To be considered well qualified under CTAP/ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the Required Documents section of this announcement.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Pay

This position starts at a salary of $84,579.00 (GS-11, Step 1) to $131,790.00 (GS-12, Step 10) with promotion potential to $131,790.00 (GS-12 Step 10).