Mission Support Administrator - Developmental

About the role

The Mission Support Administrator – Developmental is a full-time, exempt position available in Chantilly, VA; and McLean, VA. This role requires a TS/SCI clearance with a polygraph.

Responsibilities

• Manage or support day-to-day administrative operations of a work unit
• Maintain calendars, monitor email and phone communications for leadership
• Coordinate meetings, conferences, off-sites, and represent the unit as needed
• Draft, proofread, and edit standard office correspondence and documents
• Support office move logistics and renovation coordination
• Provide backup coverage for other offices to ensure continuous support
• Maintain, organize, and archive office files and reference materials
• Manage personnel check-in/out procedures and access requests
• Greet and escort office visitors and guests
• Record and manage time and attendance; troubleshoot system issues
• Administer internal databases and SharePoint; run reports and perform data clean-up
• Arrange and coordinate travel, including passports, visas, and itineraries
• Prepare and submit travel, POV, and training vouchers
• Order and track office supplies; maintain inventory and coordinate equipment repairs
• Sort and distribute mail, faxes, and other forms of communication; track status of incoming/outgoing documents
• Manage clearance passing, visitor access, and vault custodian duties
• Execute routine or transactional steps in workflow processes
• Track, maintain, and analyze program-related metrics or statistics
• Update assignment-specific spreadsheets and databases
• Research and analyze data from various sources; prepare and present status reports
• Interpret and act on policy guidance in coordination with Sponsor
• Draft and deliver briefings or written products for internal and external audiences
• Monitor budget execution and assist with spend plan tracking
• Independently troubleshoot issues and perform quality checks
• Analyze workflows and recommend improvements to enhance efficiency
• Share best practices to support continuous improvement in administrative functions
• Other duties as required or delegated by the Program Manager

Requirements

• Must possess a high school diploma
• One to two (1-2) years of prior administrative support or comparable experience, demonstrating increased levels of complexity and responsibility in the areas of problem solving, working independently, maturity, judgment, and initiative
• Applicable higher education may be substituted for up to one (1) year of work experience
• Familiarity with established policies, procedures, and guidelines
• Working knowledge of Agency and IC administrative processes, structure, and protocols
• Proficient in internal administrative support tools related to area of assignment
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Analytical skills to assess moderately complex information and draw logical conclusions
• Clear and concise oral and written communication skills
• Ability to deliver informational briefings to various audiences
• Strong planning and organizational skills to manage and track workflow activities
• Representational skills (tact, diplomacy, protocol) to represent units at meetings (with Sponsor guidance)
• Customer service orientated with ability to understand needs and implement effective solutions for stakeholders
• Effective time management to adapt to shifting priorities
• Ability to build and leverage professional relationships across the workforce
• High level of discretion and ability to maintain confidentiality
• Ability to complete PGI application process, fingerprints, and background investigation
• Ability to pass a pre-employment drug screening and periodic random drug screening throughout the duration of employment