Mission Communications Systems Engineer
About the role
This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth orbit, geostationary transfer orbit, cislunar, and beyond. Its first stage is fully reusable, and the vehicle was designed from the beginning to be human-capable.
Responsibilities
- Configure, deploy, and maintain mission-critical systems including:
- Voice communications (IP & analog)
- Public address systems (IP & analog)
- Land mobile radio (IP, digital & analog)
- Operations/mission video (cameras, transport, distribution, control & recording)
- Critical timing systems (NTP, PTP, GPS, IRIG, PPS)
- Plan and maintain Layer 1 copper and fiber cabling documentation.
- Provide operational support, troubleshooting, and end-user issue resolution in time-sensitive, high-visibility environments.
- Troubleshoot network issues and escalate with relevant data (pcaps, logs, quantitative metrics) to engineering teams.
- Support configuration management through detailed work instructions, engineering drawings, and ICDs (Interface Control Documents).
- Manage inventory, including asset tracking, spares procurement, restocking, and deployment.
- Build fault-tolerant, on-prem infrastructure tailored to unique customer requirements for data systems control and monitoring.
- Occasionally support overtime, overnight operations, and travel as needed for test, launch, and deployed ground systems campaigns.
Requirements
- Linux and Windows server/desktop environment management.
- Building and managing SNMP monitoring solutions.
- Practical knowledge of standard network protocols (DHCP, DNS, NPS, SQL, SMTP, NFS).
- Technical documentation and procedure writing.
- Active Directory management, including account automation scripting.
- Hardware troubleshooting; workstation and server assembly/reconfiguration.
- Web server management with basic HTML, JavaScript, and SQL proficiency.
- Ability to climb ladders, work at elevation, and lift/install heavy equipment.
- Excellent verbal and written communication skills.
Qualifications
- (2-5 Years Experience)
- Linux and Windows server/desktop environment management.
- Building and managing SNMP monitoring solutions.
- Practical knowledge of standard network protocols (DHCP, DNS, NPS, SQL, SMTP, NFS).
- Technical documentation and procedure writing.
- Active Directory management, including account automation scripting.
- Hardware troubleshooting; workstation and server assembly/reconfiguration.
- Web server management with basic HTML, JavaScript, and SQL proficiency.
- Ability to climb ladders, work at elevation, and lift/install heavy equipment.
- Excellent verbal and written communication skills.
- (Preferred Qualifications)
- Quintron DICES VoIP
- Haivision IPTV encoders/decoders
- Microsemi timing systems
- Motorola MOTO TRBO
- QSC Audio Systems
- Bachelor's degree or higher in Computer Science or Electrical Engineering.
Culture Statement
Don’t meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Pay
Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program. Stock Options for all regular employees (working at least 20 hours/week).
Schedule
Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays. Depending on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.