Miss J's Cafe (Team Member)

Customer Service

• Greet and welcome customers in a friendly and professional manner
• Take food and beverage orders, accurately enter them into the system, and ensure customer needs are met
• Absorb and answer questions about the menu
• Assist customers in selecting menu items, offering suggestions, and answering questions about the menu
• Ensure customers receive their orders promptly and with the highest quality of service
• Handle customer complaints or concerns professionally and escalate issues to management if needed

Food Preparation

• Prepare food and beverages according to Miss J's Café standards, including sandwiches, salads, soups, and other menu items
• Operate kitchen equipment, including grills, ovens, blenders, and toasters, safely and efficiently
• Maintain proper food storage and organization in accordance with food safety regulations
• Ensure all food items are fresh, properly portioned, and meet café quality standards

Cleanliness and Sanitation

• Keep the dining area, kitchen, and prep areas clean, organized, and sanitized throughout your shift
• Regularly clean and disinfect surfaces, equipment, and restrooms to maintain a clean and safe environment
• Follow all health and safety guidelines, including proper handwashing, food handling, and cleaning procedures

Cash Handling and Register

• Operate the cash register and process customer payments accurately
• Provide change, issue receipts, and assist with any other payment-related tasks
• Maintain a balanced cash drawer by following cash handling procedures

Inventory and Stocking

• Assist in maintaining inventory levels, ensuring food supplies are stocked and readily available
• Notify management when stock is running low or when supplies need to be reordered
• Help with receiving and organizing deliveries, checking quality, and ensuring proper storage of products

Teamwork and Collaboration

• Work cooperatively with other team members to ensure a smooth workflow during shifts
• Absorb and assist with opening and closing duties, including setting up or closing the café, cleaning, and restocking supplies
• Communicate effectively with colleagues and supervisors to ensure tasks are completed efficiently

Adherence to Policies

• Follow all company policies and procedures, including safety protocols, food handling, and customer service standards
• Maintain a professional demeanor at all times and contribute to a positive work environment
• Participate in training sessions and contribute to ongoing learning about café operations

Requirements

• Strong customer service skills, with a positive, friendly, and approachable attitude
• Ability to work efficiently in a fast-paced environment
• Basic math skills for handling cash and processing payments
• Good communication skills and the ability to work well as part of a team
• Attention to detail and ability to follow instructions

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retail Plan (401k, IRA)
• Paid Time Off (Vacation, Sick & Public Holidays)