MIS Specialist

Responsibilities

• Identify Netsmart requirements for internal customers
• Evaluate existing program use of Netsmart and assist programs with optimizing Netsmart to meet program needs
• Identify and correct technical problems with Netsmart
• Recommend solutions for concerns with Netsmart
• Maintain Netsmart performance, including implementation of new system features
• Provide training for users
• Manage help desk calls/tickets regarding Netsmart
• Design or reconfigure documents within Netsmart
• Keep data accessible and organized
• Maintain quality service by establishing and enforcing organization standards
• Contribute to the team effort by accomplishing related results as needed
• Work with IT to assure the provision of appropriate levels of security to database applications
• Complete special projects, as assigned

Qualifications

• Bachelor’s degree, technical degree, or equivalent of experience required
• Experience with electronic clinical records and training in a group setting preferred