MIS Analyst
Konexions Backoffice Services Pvt Ltd · Delhi, OH · 2 wk ago
Information TechnologyFull-time
Responsibilities
- Prepare Daily, Weekly & Monthly MIS reports.
- Track collection, recovery, achievement, and productivity.
- Prepare Agent-wise, TL-wise, and Process-wise performance reports.
- Monitor Target vs. Achievement and highlight performance gaps.
- Manage Bucket-wise collection MIS.
- Prepare DSR, MTD, WTD, and monthly dashboards.
- Maintain accurate and updated operational databases.
- Coordinate with Operations/TLs for data validation and reconciliation.
- Provide management with performance insights and actionable reports.
- Handle incentive, productivity, and ad-hoc MIS requirements.
- Improve and automate existing MIS/reporting processes.
Requirements
- 2–3 years of experience in MIS, preferably in BPO Collections/Recovery/BFSI.
- Strong knowledge of Advanced Excel (Pivot Tables, VLOOKUP/XLOOKUP, SUMIFS, COUNTIFS, IF, Charts & Dashboards).
- Good understanding of Collections & Recovery KPIs.
- Strong analytical and numerical skills.
- Excellent attention to detail.
- Ability to independently manage MIS and reports.
Preferred Qualifications
- Candidates with experience in Personal Loan, LPL, Bucket X, Penal Recovery, Bad Debt, or Telecalling Collections.
- Immediate joiners preferred.
Pay
₹22,000 – ₹25,000/month
Experience: 1–2 Years