Mind & Memory Care Director

Tuesday-Saturday schedule

About the Role

The Mind & Memory Care Director is responsible for all components of the Memory Care environment, including ongoing recruitment, training, scheduling, support, and management of program and care associates. This role involves developing, coordinating, and implementing care and services for residents with cognitive impairment, fostering innovation, and enhancing the memory care experience for residents, families, and associates. The program aims to support each resident’s highest level of physical, social, and psychological well-being.

Responsibilities

• Provide supervision, coaching, recognition, engagement, and performance evaluations for all Harbor Resident Care Associates.
• Maintain an engaging, homelike environment with opportunities for residents to interact with interesting items.
• Support and monitor day-to-day delivery of quality resident services to ensure high satisfaction among residents, families, and associates.
• Schedule all staff for 24/7 delivery of services within the Memory Care Program while monitoring labor hours against budget.
• Oversee the Memory Impaired Program, including recruiting, hiring, onboarding, training, coaching, and developing resident care staff.
• Ensure successful outcomes in customer, family, and associate relations; quality assurance; regulatory compliance; and financial management.
• Partner with the Resident Care Director (RN) to ensure services driven by the resident service plan are provided and changes are communicated.
• Support residents’ family, friends, and significant others as ongoing caregivers and members of the care team.
• Communicate frequently with family members.
• Understand and manage the department’s budget.
• Attend and actively participate in local Alzheimer’s Association Chapters or local partnerships.
• Conduct tours of Harbor as needed for prospective residents and families.

Requirements

• BA/BS degree in a health science-related field or equivalent work experience.
• Advanced knowledge of the dementia disease process, associated functional changes, and disease progression.
• Ability to identify and implement adaptive strategies to support an individual’s abilities.
• Minimum of 3 years of memory care experience.
• Within the first year of hire: Completion of Benchmark University Faculty Training to facilitate Compass and Dementia Live.
• Within the first six months of hire: Completion of Dementia care certification (CDP – Certified Dementia Practitioner), Alzheimer’s Association Habilitation Training, or equivalent.
• Strong supervisory, leadership, and management skills.
• Strong mentoring and coaching skills; ability to inspire and develop others.
• Ability to be self-directed, flexible, and work in a team-oriented, collaborative environment.
• Excellent verbal and written communication skills, with the ability to relate positively and professionally to a diverse resident and associate population.

Pay

$75,000

Benefits

• 8 holidays & 3 floating holidays
• Vacation and Health & Wellness Paid Time Off
• Discounted Meal Program
• Associate Referral Bonus Program, up to $1,500
• Physical & Mental Health Wellness Programs
• Medical, Vision & Dental Benefits (no enrollment waiting period)
• 401k Retirement Plan with Company Match
• Company-provided Life Insurance & Long-Term Disability