Milk Lab Technician- NICU Part Time Rotating

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care within the Northwestern Medicine system.

About the role

The Milk Lab Technician reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory and accreditation standards. This position is part of an interdisciplinary medical care team and works under the direct supervision of the NICU nursing manager.

Schedule

10am–6:30pm, 3 days a week. Every other weekend expected.

Responsibilities

• Prepares infant feedings using appropriate equipment and aseptic technique.
• Prepares infant feedings as directed per infant feeding order.
• Utilizes standardized recipes for milk preparation.
• Assists with calculations of new recipes or formulas under the supervision of the registered dietician.
• Identifies questionable feeding orders and escalates to appropriate medical team member.
• Labels and stores all milk properly.
• Delivers infant feedings per designated schedule.
• Receives, distributes, and stores all milk and/or formula in accordance with Milk Lab policies and procedures.
• Maintains sufficient inventory of the Milk Lab, including ordering, receipt, and tracking of donor breast milk.
• Maintains cleanliness and sanitation of Milk Lab and equipment in accordance with infection prevention policies.
• Conducts compliance audits, identifies and performs quality improvement efforts, and maintains logs, records, and other required documentation.
• Assists with training other technicians as necessary.
• Maintains professional communication with all members of the interdisciplinary care team.
• Demonstrates excellent customer/patient service in alignment with NM’s Patient-First Mission.
• Performs additional duties as assigned.

Requirements

• Minimum High School Diploma or equivalent.
• Analytical skills to gather, analyze, and interpret data.
• Strong mathematical skills.
• Experience with medical terminology.
• Excellent customer service skills.
• Exceptional verbal and written communication skills.
• Ability to work independently and as part of a team.
• Time and task management skills.
• Ability to prioritize and problem solve.
• Previous experience with an EMR (Electronic Medical Record).
• Previous experience with Microsoft Office and other Windows-based systems.
• Formula/Human Milk Technician Certificate required within the first 12 months of employment if not already certified upon hire. Maintenance of certification required according to the certifying body’s renewal requirements.

Qualifications (Preferred)

• Previous nutrition or pharmacy technician experience.
• Previous experience using EPIC electronic medical record.
• Formula/Human Milk Technician Certificate.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Benefits include tuition reimbursement, loan forgiveness, 401(k) matching, and lifecycle benefits.