Milieu Supervisor - Overnights

We are hiring a dynamic Milieu Supervisor for the Aspen House in Mendota Heights, MN! This role ensures high-quality care for youth and families through effective staff leadership, program coordination, and service delivery. The Aspen House is a community-based facility for teens in Dakota and Washington counties who temporarily need a safe place to live. Youth in our care have private bedrooms and access to mental health and educational services during their stay, staffed 24/7. We serve displaced youth ages 11-18 and pride ourselves on being a restraint-free facility. Aspen House provides temporary housing, mental health assessments and services, recreational activities, educational instruction, coordination with outside supports, stabilization services, and ongoing connections with family support systems.

About the role

The Milieu Supervisor is responsible for providing trauma-informed milieu leadership and mentorship in the treatment guidance plans through effective communication, organization, and planning of the daily operations of the program and assigned unit.

Responsibilities

• Trauma-Informed Program Support
  • Develop staff schedules to maintain safe and effective client care.
  • Coordinate daily activities including transportation, family visits, and special events.
  • Support staff in maintaining calm, therapeutic interactions with clients.
  • Assist in creating and implementing individualized client guidance plans.
• Documentation & Treatment Planning
  • Ensure timely and accurate documentation of client and staff activities.
  • Help improve program procedures for efficient and safe service delivery.
  • Identify and resolve program challenges; support long-term improvements.
  • Collaborate with clinical teams on treatment plans and interventions.
• Admissions & Client Services
  • Welcome new clients and families, ensuring all initial needs are met.
  • Monitor service delivery and promote family involvement.
  • Track and manage youth needs (e.g., clothing, dietary, appointments).
  • Assign primary staff to youth for advocacy and communication.
  • Participate in hiring and onboarding of trauma-informed staff.
• Staff Supervision & Leadership
  • Mentor new staff and oversee training and shadowing.
  • Provide coverage during staff absences or emergencies.
  • Coach staff in trauma-informed care and intervention strategies.
  • Manage timecards and conduct performance evaluations.
  • Collaborate with HR and leadership on staff development and discipline.
• Policy & Compliance
  • Model and promote Nexus values and treatment approaches.
  • Maintain confidentiality and comply with privacy policies.
  • Conduct safety inspections and address concerns promptly.
  • Stay current on company policies, training, and certifications.

Requirements

• High School diploma or equivalent.
• Minimum of two (2) years of experience working in a related industry.
• Minimum of one (1) year supervisory experience required.
• Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements.

Preferred Qualifications

• Associate or bachelor’s degree in social work, psychology, or a clinically related field.
• Minimum of one (1) year of experience working with clients and families.

Schedule

• Full time, 40 hours per week.
• Monday-Friday 11pm-7:30am.
• On call as needed.
• Onsite in Mendota Heights, MN.

Pay

$50,000 per year salary, exempt.

Benefits

• Four weeks paid time off (PTO) in the first year of employment.
• Multiple options for health insurance coverage.
• No-cost life insurance.
• Short/long-term disability insurance.
• 401k match.
• Talkspace Therapy Benefit for the whole family.
• Hinge Health Benefit for the whole family.
• Carrot Fertility Benefit.
• Tuition assistance and training opportunities.
• Advancement pathways and internal promotion.

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. Our ICARE Values: Innovation, Compassion, Agility, Responsiveness, and Excellence guide our actions in recognizing, affirming, and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression, and faith.