Milieu Specialist

Change Lives With Recovery Innovations! Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play.

Join a groundbreaking team at the forefront of Peer-Powered Support, empowering individuals on their journey through mental health and substance use challenges! Be part of something bigger—together, we can change lives and create lasting hope!

Job Type: Pool / Non-Exempt
Shift Details: 7:00am to 7:30pm / 7:00pm to 7:30am (required to work 2 shifts per month)
Work Location: Crisis - Cumberland Recovery Response Center, Fayetteville, NC 28304
Hourly Wage: $20.00/hour

About the Role

The Milieu Specialist position functions as a leader in providing de-escalation and support strategies to prevent the use of seclusion and restraint. The Milieu Specialist also provides effective emergency response in the event of imminent danger in order to maintain safety and security.

Responsibilities

• Guest Care & Advocacy:
  • Provides a No-Force-First recovery environment.
  • Conducts ongoing observation of individuals for the purpose of reporting any significant changes.
  • Assists in developing natural supports and community living by collaborating with each guest to strengthen valued roles (friend, spouse, employee, student, etc.) so a greater sense of identity is established.
  • Assists with food preparation, serving, and clean-up, as needed.
  • Assists individuals with shower and clean-up.
  • Performs room safety checks, ensuring that individuals are safe from potentially dangerous objects and that the rooms are clean.
• Compliance & Risk Management:
  • Responds quickly to critical situations that may require Restrictive Interventions.
  • Completes clinical documentation as required.
  • Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies and procedures as they presently exist and as they change or are modified.
  • Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Cross Functional Collaboration:
  • Assists with admissions, discharges, and transfers of individuals.
• Additional Duties:
  • Performs other related duties as assigned.

Requirements

• High School Diploma or equivalent.
• Successful completion of Peer Employment Training preferred.
• Active and valid Food Handler’s Certification required.
• Security or law enforcement experience preferred.
• Minimum of two (2) years of behavioral health experience, crisis environment preferred.
• Basic computer skills.
• Effective communication skills.
• Ability to work various shifts.
• Must be able to pass de-escalation training, as defined by state requirements.
• Must be 18 years or older (21 in Arizona, 24 in Louisiana).
• Must be able to pass a seven-year background check.
• Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
• Must be able to pass education verification check.
• Must be able to obtain designated fingerprinting clearance in applicable states.
• Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• Travel required based on business need.

Physical Demands

• May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers.
• Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses.
• May be required to lift up to fifty (50) pounds.

Work Environment

• May work in an office environment or behavioral health facility.
• May have contact with individuals who are agitated and/or confused.
• Work may include travel throughout the geographic region.

Schedule

• Pool staff must be available to work at least 2 shifts per month, including the following holidays: Christmas, New Year's Day, and one other major holiday (Memorial Day, Fourth of July, Labor Day, or Thanksgiving Day).
• New employee orientation is three full days (Monday, Tuesday, Wednesday) onsite, and full-day attendance is required.

Pay

$20.00/hour