Middle Office Operations Specialist

About the role

Our client, a leading organization in the financial services industry, is seeking a detail-oriented Middle Office Operations Specialist to support daily production activities within the Middle Office Risk & Control team. This role focuses on reconciliations, issue identification, operational risk monitoring, and process improvement efforts. The ideal candidate will have experience in financial operations, middle-office operations, or other production-based operational environments where accuracy, timeliness, and risk awareness are critical. This position offers the opportunity to work cross-functionally with internal teams and external partners while contributing to process efficiency and operational excellence.

Responsibilities

• Perform and review daily reconciliations to ensure operational accuracy
• Investigate discrepancies, exceptions, and operational issues while escalating concerns appropriately
• Support day-to-day production activities within the Middle Office environment
• Identify process inefficiencies and recommend improvements
• Assist in automation efforts, including Excel macro development and process enhancements
• Monitor operational workflows to ensure adherence to controls and established procedures
• Communicate operational risks and issues to stakeholders in a timely manner
• Partner with internal teams and external vendors to support daily production activities and business objectives

Requirements

• Experience within Financial Services Operations, Middle Office, Securities Operations, or related environments
• Experience performing reconciliations and investigating discrepancies within a production-focused operations environment
• Strong understanding of operational risk, controls, and issue escalation procedures
• Ability to identify, investigate, and escalate operational issues to mitigate risk and support timely resolution
• Proficiency in Excel with ability to support analysis, reporting, and process improvement initiatives
• Self-starter with excellent communication and organizational skills
• Collaborative team-player who is also successful working independently with minimal supervision
• Excellent attention to detail with ability to manage multiple priorities in a deadline-driven environment

Skills

• Experience leveraging Excel for automation and workflow efficiencies is a plus; Macros/VBA experience preferred

Pay

$35/hr - $40/hr

Schedule

Hybrid - Baltimore, MD

Benefits

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay