Middle Office Operations Analyst (contract)

Key Responsibilities

• Reconciliation & Exception Management: Perform daily cash and position reconciliations across multiple accounts, investigate breaks, identify root causes, and ensure timely resolution of exceptions.
• Accounting Operations Support: Support middle office and accounting-related operational activities, including cash management processes, transaction reviews, quality control reporting, and operational oversight.
• Document & Process Review: Review operational documents, reports, and transactions to confirm compliance with established procedures, internal controls, and risk management standards.
• Research & Analysis: Analyze discrepancies, investigate operational issues, and document findings while escalating concerns appropriately.
• Account Management: Maintain records, monitor account activity, and support a growing portfolio of accounts as responsibilities expand during training and onboarding.
• Operational Risk & Controls: Identify potential process fail points, contribute to error reporting, and support continuous improvement efforts across operational workflows.
• Data Management & Reporting: Utilize Excel and internal systems to analyze data, prepare reports, track operational activity, and support business decision-making.
• Cross-Functional Collaboration: Partner with accounting, operations, middle office, and support teams to resolve issues and ensure operational accuracy.
• Process Improvement & Technology Adoption: Leverage digital tools, automation initiatives, and AI-enabled solutions to improve efficiency and enhance operational processes.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, Business, or a related field preferred
• Strong analytical thinking and problem-solving abilities
• Ability to manage multiple priorities and work effectively in a high-volume environment
• Strong attention to detail and commitment to accuracy
• Excellent verbal and written communication skills
• Ability to learn quickly, adapt to changing priorities, and work collaboratively within a team environment
• Proficiency with Microsoft Office Suite
• Experience using Excel functions such as VLOOKUPs, pivot tables, and intermediate-level formulas
• Basic understanding of financial markets and investment products, including equities, fixed income securities, bonds, and related financial terminology
• PREFERRED: Financial services, middle office, accounting operations, fund accounting, or reconciliation experience
• Mutual fund operations experience
• Experience with cash and position reconciliations
• Exposure to transaction processing, exception management, or operational control functions
• Knowledge of operational risk management and quality control processes
• Familiarity with process improvement initiatives, automation, or AI-enabled operational tools