Middle Market Broker

About the role

The Middle Market Broker provides knowledge, leadership, insight, and direction for broking activities to ensure that clients’ expectations are regularly met. This role incorporates a wide level of expertise but always assumes the broker is capable of handling accounts independently. The size and complexity of the account can vary, but the book of business will be focused on the financial institutions & professional services industry.

Responsibilities

• Orchestrate new business placement, renewals, and alterations of existing coverage
• Develop, review, and deliver presentations to secure new and build on existing relationships
• Research and evaluate all solutions (insurance and otherwise) to identify and develop optimum risk solutions for clients
• Provide coverage and program design advice and expertise to clients; perform needs and gap analysis to make recommendations regarding program improvements
• Build strong partnerships with a broad range of organizations and stakeholders in the market to secure optimum terms and conditions for clients
• Contribute to thought leadership and continuous process improvement of the broking function
• Work closely with associates to stay on top of changes in the marketplace
• Oversee design and preparation of draft proposals; negotiate and finalize carrier quotes, terms and conditions, and coverage confirmations to ensure contract certainty
• Bind carrier quotes and review binders and coverage confirmations
• Request, attend, and participate in regular client and underwriter meetings
• Conduct program peer reviews
• Provide coaching to brokers in training

Requirements

• 5–12 years industry experience
• Insurance broker’s P&C license required
• Strong group presentation skills (written and verbal); ability to drive complex/technical conversations
• Relationship management: customer focus, collaboration and interpersonal skills, and conflict management; demonstrates shared ownership of resolution of conflicts
• Negotiation skills: carrier and client negotiation skills; can secure concessions without damaging relationships
• Business acumen: demonstrates knowledge of industries and clients, carriers and/or markets
• Project management: ability to effectively manage and oversee small projects
• Receptive to feedback; critical thinking and problem-solving skills; high adaptability
• Leadership skills: applies judgment in making decisions, directs and motivates others, takes lead in small groups, and promotes teamwork