Mid-Market Revenue Architect
Mid Market Revenue Architects
Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort.
Responsibilities
Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey
Qualifications
Must be located within one of our hubs and in a commutable distance to an office (Preference in San Francisco)
4-8+ years proven experience in customer facing role ie. customer success, account management, implementation or similar role in a B2B SaaS company
Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
Excellent communication, negotiation, and presentation skills
Data-driven mindset with a focus on delivering measurable outcomes
Passion for driving customer outcomes and contributing to a high performing and accountable work culture
Perks & Benefits
Medical, dental, and vision plans
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
Mental health benefits with covered therapy and coaching
401(k) program to help you invest in your future
Education & learning stipend for personal growth and development
Paid parental leave to support you and your family
Company-wide recharge days each quarter
Paid parental leave to support you and your family
Flexible vacation time to promote a healthy work-life blend
Work from home stipend to help you succeed in a remote environment
Annual Total Offered Compensation Range
$115,000 - $150,000 USD