Mid-Level Giving Officer

Position Responsibilities

• Develop and maintain relationships with 500-700 of CapRadio’s mid-level donors across multiple channels—including phone, email, and mail— to strengthen donor relationships, increase retention, grow year-over-year giving, and meet revenue goals.
• Support team outreach efforts, as assigned by the Associate Director of Donor Development.
• Encourage support from assigned donors during key fundraising campaigns, including seasonal drives, calendar and fiscal year-end appeals, and Big Day of Giving.
• Maintain accurate and timely donor records, including engagement activity and donor insights, within the donor database to support relationship management and organizational continuity.
• Support donor cultivation and stewardship through strategic participation in CapRadio events, in-person programs, and other face-to-face engagement opportunities.
• Provide regular activity reports, pipeline updates, and strategic insights to the supervisor regarding donor engagement, upcoming solicitations, and portfolio progress.

Requirements

• Three or more years previous work experience in customer interactions, including 2 or more years of fundraising or development experience.
• Excellent written communication skills for email and handwritten correspondence.
• Experience in creating verbal rapport with donors by phone.
• Strong can-do attitude, with an emphatic nature that is flexible in response to changing circumstances and needs at the station, in donors’ lives and in the world.
• Be sensitive to donors’ questions, communication styles, and philanthropic interests.
• Provide prompt follow-through on donor inquiries.
• Strong interpersonal skills, attention to detail and proficiency in CRMs (e.g., Raiser’s Edge, Salesforce, etc.).

Pay

The compensation for this role is $62,000-65,000 annually.

Schedule

This position is primarily on-site in Sacramento, California, with one remote day per week available after successful completion of the onboarding period.