Mid Cities Bakery - Overnight Artisan Bread Expert - Full time

Job Summary

As an Artisan Bread Expert, you'll apply a mastery of skills in a specialized area, and maintain quality of products. You'll rely on experience and judgment to plan and accomplish assigned goals, serve as a resource to others to resolve complex issues, and train future Artisan Bread Experts, Bakers, and Fryers.

Key Responsibilities & Essential Functions

Customer Service:

• Assists customers with bakery products and purchases
• Uses suggestive selling techniques to meet customer needs and to build department sales
• Makes regular announcements to inform customers of freshly-baked products

Production:

• Expertly creates a variety of top quality breads from scratch, including artisan pan breads, natural fermented breads, and hearth breads (tasks include mixing, shaping, scoring, baking all products)
• Produces a variety of pan dulce pastries, according to visual training aids (VTAs)
• Executes production efficiently (using production planning tools); recommends adjustments based on actual movement performance
• Properly tops / finishes all baked goods to create a fresh and appetizing presentation
• Maintains product integrity through proper storing, handling, proofing, planning / breaking out of all baked goods
• Ensures quality control of all products before sending to sales floor
• Ensures cake product reaches the showcase and tables at the prescribed times
• Trains future Artisan Bread Experts, Bakers, and Fryers
• Performs Rep and Specialist duties as required

Food Service:

• Organizes back storage room, freezer, cooler, and production area
• Assists with inventory control, including loading, unloading, moving, and storing products

Food Safety:

• Maintains sanitation in work area
• Complies with H-E-B food safety and sanitation standards
• Ensures all products comply with H-E-B code dating policy
• Ensures productivity standards are met without compromising product quality
• Ensures potentially hazardous foods are maintained under appropriate temperatures

Qualifications & Key Requirements

Work Experience:

• 3+ years of experience in Bakery specialization
• Preferred: 6+ months of experience in scratch mixing, shaping, and baking

Required Knowledge/Skills/Abilities:

• Working knowledge of the use of baking equipment, including set-up, cleaning, operating, and maintenance
• Knowledge of H-E-B systems (PC, symbol, scales, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills

Licenses/Certifications:

• Bake Works and Fry Works training
• Completion of food sanitation and safety training

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills
• Occasionally be exposed to wet, cold, hot conditions, and loud noise
• Demonstrate the ability to lift up to 50 lbs
• Demonstrate the ability to manage in excess of 70 lbs
• While there may be exceptions, the measurements noted are generally defined as: Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5–5.5 hours per 8-hour day; Occasionally: 0–2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.