Microsoft Endpoint Configuration Manager (MECM) Administrator

Primary Responsibilities

• Maintain and manage the enterprise MECM infrastructure (site servers, distribution points, management points, and SQL reporting), ensuring systems are secure, reliable, and aligned with mission requirements.
• Develop and implement technical solutions for endpoint configuration, software deployment, operating system deployment (OSD), and enterprise architecture.
• Troubleshoot and resolve complex client health, deployment, patching, and MECM infrastructure issues to minimize downtime and mission impact.
• Perform advanced software packaging, application deployments, patching, and updates to operating systems and layered applications across the enterprise.
• Monitor and tune the MECM environment to achieve optimal performance, availability, and reliability.
• Ensure data integrity and endpoint security through implementation of approved configurations, compliance baselines, security controls, and best practices.
• Lead or support disaster recovery and continuity efforts to ensure MECM services and endpoint recoverability.
• Conduct system and endpoint audits to ensure compliance with DISA STIGs, patch compliance metrics, policies, and configuration standards.
• Evaluate existing endpoint management processes and recommend improvements to enhance performance, scalability, and security.

Technical Leadership & Coordination

• Serve as a team lead or task area lead, providing technical leadership and coordination across a team of endpoint administrators supporting enterprise operations.
• Lead or coordinate task execution for complex, high-visibility, or time-sensitive operational efforts.
• Serve as an acting senior point of contact during outages, escalations, or when team leadership is unavailable.
• Afford to prioritize workload and align team efforts with mission requirements, SLAs, and operational priorities.
• Cookordination with cross-functional teams (ESS, Virtualization, Storage, Network, Monitoring, Customer Support, etc) to resolve issues and implement solutions.

Secondary Responsibilities

• Collaborate with IT teams to design and implement endpoint management solutions aligned with organizational and mission objectives.
• Provide mentorship and guidance to less-experienced administrators, promoting technical growth and knowledge sharing.
• Develop and maintain SOPs, playbooks, and technical documentation to support operational continuity.
• Support incident response activities, bridge calls, and troubleshooting efforts during major outages or events.
• Contribute to process improvement, standardization, and automation initiatives across the endpoint management environment.

Required Qualifications

• Technical training, certifications (CompTIA Security+), or a degree in a related field.
• Minimum 5+ years of experience in system administration, endpoint management, or a related role in an enterprise environment.
• Proficiency in administering and troubleshooting Microsoft Endpoint Configuration Manager (MECM/SCCM), including software deployment, patch management, OSD, and client health.
• Strong experience with Windows Server, Active Directory, and Group Policy in support of endpoint management.
• Experience with software packaging, application lifecycle management, and enterprise patching.
• Ability to operate within structured change management processes in a mission-critical environment.
• Clearance: Active TS/SCI is required.

Desired Qualifications

• Advanced certifications (e.g., Microsoft Certified: Endpoint Administrator, Microsoft Certified: Azure Administrator, or equivalent).
• Experience with Microsoft Intune, co-management, and cloud-attached endpoint management.
• Familiarity with automation and scripting (e.g., PowerShell, SQL queries for reporting).
• Experience supporting DoD or Combatant Command environments.
• Strong ability to evaluate and recommend technical improvements and modernization efforts.