Microsoft Dynamics CRM Technical Lead

About the role

We are seeking a Senior Dynamics 365/ Power Platform Developer to design, build, and modernize our internal Microsoft Dynamics CRM solution. This role requires deep hands-on expertise across Dynamics 365 CRM (Sales and Marketing / Customer Insights), the Power Platform, and Azure-based integrations.

Responsibilities

• Design, develop, and maintain Dynamics 365 Customer Engagement solutions, including Sales and Marketing (Customer Insights) modules.
• Build enterprise-grade Power Platform solutions using: Model-Driven Apps, Power Apps Component Framework (PCF) controls, Power Automate cloud and desktop flows.
• Develop backend services and integrations using: C# (.NET) plugins, custom workflow activities, and Azure Functions, Azure Logic Apps for orchestration and enterprise integration patterns, REST/SOAP APIs and external system integrations.
• Implement secure, scalable Azure and external integrations, including authentication, data transformation, and monitoring.
• Produce end-to-end solution architecture covering Dynamics 365, Power Platform, Azure, and external systems.
• Own and manage end-to-end deployment processes for Dynamics CRM solutions using Azure DevOps pipelines, including build automation, environment promotion, release governance, and CI/CD best practices to ensure reliable and scalable delivery across environments.
• Prepare and deliver technical walkthroughs and solution overviews to technical and executive stakeholders.
• Stay current with technology advances and industry best practices to ensure Guidehouse solutions remain modern and relevant.

Requirements

• Minimum SIX (6) years hands-on experience as a lead focused on Dynamics 365 Customer Engagement, specifically Sales and Customer Insights.
• Dynamics 365 CRM (Sales and Marketing/Customer Insights)
• Power Apps (Model-Driven)
• Power Automate (cloud flows, approvals, integrations)
• PCF Controls
• Power FX
• Data model, security roles, business rules, and solution packaging
• Experience working with complex security frameworks with Dataverse
• Experience designing and implementing Microsoft provided and custom agents in support of Dynamics 365 applications
• Experience with responsive UX design aligned and Microsoft Fluent UI standards
• Experience with client-side customizations including: JavaScript and TypeScript for Dynamics client-side customization, HTML / CSS for custom UI components and portal extensions
• Strong working knowledge of relational databases and enterprise integration patterns
• Experience with Backend, Data & Integration
• C# (.NET / .NET Core) development for plugins, custom workflow activities, and Azure services
• Azure Function Apps and Azure Logic Apps
• REST APIs, web services, and external system integrations
• SQL, FetchXML, querying and performance optimization
• Integration monitoring, error handling, and retry patterns
• Experience leading and mentoring junior developers and code reviewing work
• Proven experience delivering full lifecycle Dynamics 365 implementations with managed solutions
• Experience working within SDLC methodologies, including requirements, design, development, testing, and deployment
• Experience collaborating with business stakeholders and technical teams
• Excellent communication and collaboration skills
• Ability to work in a hybrid delivery environment

Qualifications

• US Citizenship required

Skills

• Bachelor's Degree (or US equivalent) in Computer Science, Engineering, Business, or a related field
• Experience with integration and transformations using Power Platform Data Flows and Azure Data Factories
• Familiarity with Power BI reporting and Power Query transformations
• Experience working with GIT
• Background with a large consulting firm or Microsoft partner ecosystem
• Experience with custom Power Platform solutions outside of Dynamics 365
• Experience building, curating, and maintaining Azure DevOps boards for sprint planning and management
• Prior exposure to Microsoft Government Cloud environments
• Ability to work effectively in a team environment
• Strong interpersonal skills with the ability to build and establish rapport with a diverse array of people at all levels
• Desire to learn, grow, and seek increased responsibility
• Ability to self-direct, prioritize, and manage multiple tasks and demands

Benefits

The annual salary range for this position is $102,000.00-$170,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.