MICROSOFT DYNAMICS CRM DEVELOPMENT LEAD-(HYBRID, CHARLOTTE)

Solution Development & Technical Delivery

• Develop, configure, and support Microsoft Dynamics 365, Power Platform, and related enterprise application solutions.
• Build and maintain customizations using JavaScript, Plugins, PCF Controls, Power Automate, Power Apps, and other Microsoft technologies.
• Develop and support integrations between Dynamics, enterprise systems, reporting platforms, and external applications using APIs and Azure-based services.
• Troubleshoot and resolve complex technical issues across CRM, Power Platform, reporting, and integration environments.
• Support platform administration, environment management, deployments, and release activities.

International Development Leadership

• Serve as the primary coordinator and technical oversight lead for international development resources.
• Assign, prioritize, and monitor development work to ensure timely delivery and alignment with business priorities.
• Review technical designs, code quality, testing approaches, and deployment readiness.
• Capture sprint execution, backlog refinement, release planning, and technical delivery activities across distributed teams.
• Ensure adherence to development standards, documentation requirements, and best practices.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or related field, or equivalent experience.
• 2+ years of experience developing and supporting Microsoft Dynamics 365 CRM solutions.
• Experience developing solutions using Microsoft Power Platform including Power Apps and Power Automate.
• Experience building integrations using REST APIs, Azure Functions, Logic Apps, or related technologies.
• Strong understanding of Dynamics customization and extension frameworks including:
  • JavaScript
  • Plugins
  • PCF Controls
  • Custom Workflows
  • Business Rules
• Experience with SQL, data modeling, and reporting platforms such as Power BI and Microsoft Fabric.
• Experience working within Agile development methodologies and DevOps processes.

Special Skills and/or Training Desired

• Experience coordinating offshore or distributed development teams.
• Experience with Azure DevOps and CI/CD deployment pipelines.
• Knowledge of Dynamics 365 Sales and Customer Engagement modules.
• Experience supporting enterprise-scale CRM implementations.
• Microsoft Dynamics 365 and/or Power Platform certifications.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retailer Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commute Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

About the Role

Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.