Microsoft Dynamics Analyst

About the role

This individual will provide support for MS Dynamics 365 Business Central and also function in a Business Analyst capacity.

Responsibilities

• Provide support for application issues and work with vendors if needed to resolve issues.
• Provide implementation and post implementation support for MS Dynamics. Facilitate working sessions with business end-user representatives and vendors to determine and document both current-state and future state processes, workflow diagrams, requirements and user acceptance test scripts.
• Review of SDLC deliverables for completeness, accuracy and applicability.
• Gather and document business process and system requirements.
• Develop system and user testing scenarios, test scripts and checklists.
• Clock in the planning, scheduling and oversight of user acceptance testing (UAT).
• Participate in the organizational change management and user adoption process.
• Support multiple corporate applications including issue resolution and user account management.

Requirements

• Previous experience with Microsoft Dynamics 365 Business Central
• 4 - 6 years experience in business analysis experience
• Experience in the pharmaceutical industry a plus.
• Ability to break down and document complex processes.
• Excellent analytical and problem-solving skills.

Skills

• Supporting end users for production systems
• Building user requirements and functional specifications.
• Building test scripts.
• Working with cross-functional and remote teams.