Microsoft Dynamics 365 ERP Operations Implementation Architect

About the role

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career.

Responsibilities

• Solution Architecture & Implementation
  • Lead the architecture, design, and implementation of Microsoft Dynamics 365 ERP Operations solutions aligned to client business objectives and industry best practices.
  • Design comprehensive solution architectures including system integrations, data management, and application security.
  • Configure D365 ERP Operations modules including: Sales, Purchasing, Inventory Management, Warehouse Management, Production Planning, Product Information Management, Asset Management, and additional operations and supply chain capabilities.
  • Develop functional solution designs for system enhancements and customizations across operations and logistics processes.
  • Analyze and optimize business processes to maximize the capabilities of Microsoft Dynamics 365 ERP.
• Client Leadership & Consulting
  • Partner with executive stakeholders and business users to understand operational requirements and translate them into scalable ERP solutions.
  • Lead requirements gathering workshops and develop functional specifications, business scenarios, and solution documentation.
  • Support organizational change by developing training materials, conducting user training, and driving user adoption.
• Delivery Excellence
  • Lead solution testing, quality assurance, and validation activities through comprehensive test plans, test cases, and execution.
  • Produce high-quality functional documentation, business process documentation, design specifications, and testing artifacts.
  • Manage project deliverables, identify implementation risks, and proactively communicate mitigation strategies to project leadership.
  • Collaborate with project managers, developers, business analysts, change management professionals, and cross-functional delivery teams to ensure successful implementations.
• Leadership & Practice Development
  • Mentor and develop consultants by sharing technical knowledge, best practices, and implementation experience.
  • Stay current on Microsoft Dynamics 365 ERP innovations, emerging technologies, and industry trends.
  • Help shape the practice's ERP strategy by identifying new service offerings and technology opportunities.
  • Support business development efforts by identifying client opportunities, contributing to proposals, participating in sales pursuits, and helping develop go-to-market strategies.
  • Collaborate with Microsoft, third-party vendors, and strategic partners to deliver integrated client solutions.

Qualifications

• Bachelor's degree
• Relevant Microsoft Dynamics 365 certification (e.g., Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate)
• 7+ years of experience implementing Microsoft Dynamics 365 ERP Operations (Finance & Supply Chain Management) or equivalent ERP solutions
• Experience leading full lifecycle ERP implementations from solution design through deployment and post-go-live support
• Deep functional expertise across supply chain and operational business processes including procurement, inventory, warehousing, manufacturing, production, planning, and asset management
• Experience designing ERP solution architecture including integrations, data management, and security
• Experience developing functional requirements, solution designs, testing strategies, and implementation documentation
• Strong client-facing consulting, communication, facilitation, and presentation skills
• Demonstrated experience leading project workstreams and mentoring implementation teams
• Ability to travel as client engagements require

Preferred Qualifications

• Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate or other relevant Microsoft Dynamics 365 certifications
• Experience with Azure integration services, Power Platform, Dataverse, or related Microsoft technologies
• Experience integrating D365 ERP with CRM, ISV solutions, manufacturing systems, warehouse automation, or third-party applications
• Knowledge of data migration strategies, enterprise integration patterns, and ERP security architecture
• Experience leading large, complex enterprise transformation initiatives
• Prior consulting experience with a professional services organization
• Experience supporting business development activities, proposal development, and client presentations
• Demonstrated success leading teams, coaching consultants, and developing high-performing talent

Benefits

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package.

How You Can Grow

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.

More about Crowe

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work.