Microsoft Dynamics 365 Business Central Expert

This role may be remote, onsite, or hybrid depending on the candidate and business needs.

About the role

We are looking for a seasoned expert in Microsoft Dynamics 365 Business Central who has deep hands-on experience working in Business Central and can help our company use the system correctly, efficiently, and strategically.

Responsibilities

• Own, hands-on configure, and improve Microsoft Dynamics 365 Business Central system for a production environment
• Work with accounting, operations, purchasing, inventory, and sales teams to improve Business Central processes
• Troubleshoot Business Central issues and identify root causes
• Help manage workflows, permissions, reporting, integrations, and system setup
• Recommend best practices based on strong Business Central experience
• Assist with data, reporting, process improvements, and user training
• Work with outside consultants or developers when customization or technical support is needed

Requirements

The ideal candidate is organized, accurate, dependable, and enthusiastic in supporting multiple functions and divisions:

• Proven hands-on experience with Microsoft Dynamics 365 Business Central in a production environment
• Deep understanding of Business Central functionality, setup, modules, and best practices
• Experience supporting users and solving real business problems inside Business Central
• Knowledge of finance/accounting processes within Business Central
• Knowledge of and ability to explain posting groups, inventory setup and financial process flow in Business Central
• Experience with Business Central manufacturing functionality (production orders, routing, BOMs, etc.) is a plus
• Experience with inventory, purchasing, sales, warehousing, jobs, manufacturing, or service management is a plus
• Ability to communicate clearly with both technical and non-technical users
• Ability to work independently and take ownership of Business Central-related issues
• Prior Business Central implementation, migration, or optimization experience preferred
• Experience with Dynamics NAV/Navision is a plus
• Experience with Power BI, Power Automate, Excel reporting, or integrations is a plus
• Experience working with Microsoft partners, consultants, or developers is a plus

What Success Looks Like

• System configured correctly across core processes
• Issues resolved at root cause (not patched)
• Inventory, posting setup, and financial flows are accurate
• Users trust and effectively use the system
• System supports business operations rather than hindering them
• System is prepared to support upcoming manufacturing processes and expansion of functionality