Microsoft 365 & Azure Administrator

Duties and Responsibilities

• Exchange Online Administration:
  • Manage Exchange Online mailboxes, distribution groups, shared mailboxes, and email flow.
  • Implement and monitor transport rules, anti-spam/anti-malware policies, and mail flow connectors.
  • Troubleshoot mail delivery issues and perform message trace and audits.
  • Perform mailbox migrations and hybrid Exchange management (if applicable).
• SharePoint Online Administration:
  • Administer SharePoint Online sites, document libraries, and user permissions.
  • Support site owners with design, workflow, and content management.
  • Maintain SharePoint storage quotas and compliance policies.
  • Manage site collections, retention policies, and data loss prevention (DLP) settings.
• Microsoft Teams Administration:
  • Configure and manage Teams policies (messaging, meetings, voice, and app permissions).
  • Support users and troubleshoot Teams-related issues including integration with Outlook and SharePoint.
  • Manage Teams lifecycle (creation, archiving, deletion) and enforce governance.
• Azure Administration:
  • Manage Azure Active Directory (AAD) users, groups, roles, and conditional access policies.
  • Monitor and manage Azure resources such as virtual machines, networking, and storage (if applicable).
  • Configure role-based access control (RBAC), Azure AD Connect, and synchronization tools.
  • Support Azure security and compliance initiatives (e.g., MFA, Defender for Cloud).
• Windows Server Administration:
  • Install, configure, and maintain Windows Server OS (2012, 2016, 2019, 2022).
  • Manage Active Directory, DNS, DHCP, Group Policy, and other core infrastructure services.
  • Monitor and ensure the health and performance of Windows servers.
  • Perform server hardening and apply security best practices.
  • Manage file and print services, shares, and access controls.
  • Install, configure, and maintain virtualization platforms (e.g., VMware vSphere, Microsoft Hyper-V, Nutanix AHV).
  • Create, manage, and monitor virtual machines (VMs), templates, and snapshots.
  • Ensure high availability, load balancing, and disaster recovery for virtual infrastructure.
  • Monitor performance and capacity; optimize resources (CPU, memory, storage).
  • Apply patches, upgrades, and firmware updates to hypervisor hosts.
• General Responsibilities:
  • Perform daily operational monitoring, reporting, and troubleshooting of M365 and Azure environments.
  • Implement and maintain security best practices and compliance configurations.
  • Document procedures, configurations, and support materials.
  • Provide technical support and guidance to users and other IT staff.
  • Stay up to date with Microsoft roadmap, updates, and new feature releases.
  • Participate in disaster recovery planning, testing, and execution.

Required Education

• Bachelor's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.

Required Experience

• 3+ years of experience in Microsoft 365 and/or Azure administration.
• Strong knowledge of PowerShell scripting for automation and reporting.
• Experience with Microsoft 365 Security & Compliance Center.
• Technical documentation skills.
• Good customer service skills and experience.
• Good written and verbal communication skills.

Required Knowledge, Skills and Abilities

• Knowledge of Microsoft 365 and Azure administration.
• Experience with Microsoft 365 Security & Compliance Center.
• Technical documentation skills.
• Customer service skills and experience.
• Written and verbal communication skills.

Preferred Education

• Master's Degree in Computer Science, Information Technologies, or related field, or an equivalent combination of experience, education, and training.

Preferred Experience

• 7+ years of experience in Microsoft 365 and/or Azure administration.

Preferred Knowledge, Skills and Abilities

• Microsoft certifications (e.g., MS-102, AZ-104, SC-300) are a plus.

Benefits

• Retirement
• Multiple medical insurance options
• Supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• Holidays (14 per year, typically includes longer break at Christmas)
• Generous annual (vacation) and sick leave benefits
• Employee Assistance Program