Microsoft 365 Administrator || Microsoft 365 Systems Specialist

Position Summary

We are seeking a highly skilled and experienced Microsoft 365 Systems Specialist to manage and enhance Microsoft 365 services and support key operational processes.

Key Responsibilities

• Provide advanced support for L3/L4 tickets and troubleshoot technical issues reported by end users.
• Plan, design, and implement changes to Microsoft 365 services to align with organizational needs.
• Offer guidance and mentorship to team members during project activities, promoting collaboration and skill growth.
• Automate repetitive tasks and requests to streamline operational processes and increase efficiency.
• Collaborate effectively within a large team and contribute to operations in expansive and dynamic environments.
• Administer and manage Microsoft365 services, ensuring optimal system performance and availability.
• Utilize PowerShell for scripting and automating administrative tasks across Microsoft365 environments.

Required Qualifications

• 7+ years of hands-on experience with MS Exchange Server.
• Proven ability to support and resolve complex L3/L4 end-user issues.
• Expertise in planning, designing, and implementing Microsoft 365 service changes.
• Strong leadership skills to guide team members and oversee project execution.
• Demonstrated ability to automate redundant tasks using advanced scripting techniques.
• Experience working in large-scale environments and coordinating effectively within large teams.
• Proficiency in Microsoft 365 administration and management.
• Hands-on experience with SharePoint Online for managing content and workflows.
• Advanced skills in PowerShell for automation and system management.