MHA Case Manager - ACT

Job Duties

• Serves as a member of the treatment team coordinating and providing services as needed.
• Participates in team meetings as evidenced by discussion that is not only specific to assigned caseload.
• Displays professionalism and team membership when representing program.
• Maintains contact with designated staff on a daily basis regarding current work area and retrieval of messages.
• Provides RCM self management strategies and clinical coordination to individuals, groups, and family members as defined by GCC using evidence based strategies within the (TRR) model of care.
• Provides crisis services to consumers and walk-ins to the clinic as needed.
• Provides crisis services for after hours response including nights, weekends, and holidays to ACT clients per rotation among all staff on the ACT team.
• Provides monthly documented face to face hours of direct service per month to GCC consumers and/or family members according to the current Direct Service Agreement.
• Maintains contact with designated staff on a daily basis regarding current work area and retrieval of messages.
• Monitors consumer' requirements within Disease Management Model to ensure required services are offered including 80% minimum service hours are met for identified caseload.
• Assures treatment provided to consumer relates to the individualized goals of treatment plan.
• Utilizes a variety of skills training in conjunction with the IMR (Illness Management and Recovery Model) and may utilize the following intervention strategies: instruction, positive feedback, repetition, role play, behavioral reversal, in-vivo practice and coaching.
• Enters into EHR, accurate and appropriate documentation within 2 business days of services per TAC and GCC documentation policy requirements.
• Maintains compliance with all documentation for consumers as assigned and as required by the GCC policies and procedures within caseload.
• Conducts the Adult Needs and Strengths Assessment (ANSA) every 6 months or as clinically indicated for individuals as required and assigned.
• Responsible for ensuring the completion of the initial and annual ANSA recertification pursuant to the Praed Foundation and HHSC contract.
• Participate in Medicaid Administrative Claiming process.
• Through a system of care, helps to establish baseline data & assists with tracking vital health indicators as a part of CCBHC & 1115 Waiver outcome measures.
• Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop and continue our community partnerships as it relates to the position.

Required Education

• Requires a bachelor's degree or equivalent in the behavioral sciences field of study from an accredited college or university and/or specialized QMHP certification.

Required Experience

• No prior experience is required.