MH&P Analyst
What Will You Be Doing?
Work with stakeholders and users to gather and refine business requirements to help plan and execute solutions that meet business needs and ensure best operational practice.
Research, analyze, and troubleshoot SanMar distribution systems; understand the operation and dependencies of the solutions and processes, and how they are used by business customers.
Aid Project/Program Managers with creation of detailed project plans and frameworks; primary responsibility for execution of critical project milestones and related status reporting.
Create quality documentation on systems, tools, and processes for internal team and IT Service Desk use.
Act as vendor point-of-contact for distribution related solutions and related peripherals.
Provide distribution system subject matter expertise to business areas and end users.
Provide Tier III functional support and/or training to Distribution staff and first/second line IT support teams; escalate to technical resources as appropriate.
Work closely with technical teams to identify, design and deliver changes to system environments; ensure technical projects are in lock-step with functional requirements.
Create and implement training for Distribution Centers to ensure operational excellence.
Perform other duties as assigned.
What Are We Looking For?
Bachelor's Degree or equivalent experience
1-3 years of experience using technology-based distribution systems including high output printers and label media; databases and reporting tools, and voice, RF and scanning WMS equipment
Experience with SanMar systems such as Warehouse Management (HighJump/Korber) and Parcel Management (Proship) is preferred
Excellent MS Excel skills; ability to write and execute basic to intermediate SQL queries is a bonus
Detailed understanding of holistic functional process flows in a distribution center
Solid subject matter expertise on the functional use of technology based distribution systems
Skilled at creating functional/process flow and training documentation
Excellent troubleshooting and analytical skills; ability to learn quickly and resolve issues self-sufficiently
Excellent interpersonal skills, great communicator - written and verbal
Appropriate sense of urgency and prioritization, passion for problem solving
Flexible schedule, able to provide off-hours support either remotely, or onsite, as needed
Able to travel frequently up to 50% or more
Our Offer
Salary Range: You`ll earn between $80,170 - $100,000 annually, depending on experience.
Bonus: You`ll be eligible for an annual discretionary bonus up to 10% of base salary.
Paid Time Off: You`ll accrue paid time off on a bi-weekly basis based on hours worked up to 112 hours per year to start. Employees also receive 8 paid holidays and 1 paid family day off.
Additional Benefits: Comprehensive medical, dental, and vision benefits
401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
Life insurance
Short/long-term disability coverage
Paid maternity/paternity leave
Pet insurance
Remote
Our standard working hours are 8:00-5:00 PST. Periodic travel may be required.
The employee is regularly required to sit for extended periods while working on a computer and participating in virtual and in-person meetings.
Frequent use of hands for keyboarding and standard office equipment is required.
Occasional standing, walking, and reaching may be needed to attend meetings or collaborate in an office setting.
The role requires the ability to perform close visual work on a computer for extended periods.
The employee may occasionally lift and/or move up to 10–15 pounds.
Reasonable Accommodations
Reasonable accommodations may be available to enable individuals with disabilities to perform essential job functions.
Why Work at SanMar?
Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together.
Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do.
Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement.
Sanmar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories.
Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special.
Here’s your chance to be a part of this story.
If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you.
Sanmar is an Equal Opportunity Employer Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar.
Sanmar participates in E-Verify.