Mgr, Server Administration

Primary Purpose Of Job

Leads and develops server infrastructure team while actively contributing to the architecture and evolution of enterprise server and compute platforms.

Major Job Accountabilities

• Leads, mentors, and manages the server administration team responsible for enterprise compute, storage, and platform services.

• Drives a culture of ownership, urgency, and accountability in system operations, incident response, and service delivery.

• Oversee daily operations of server environments, ensuring high availability, performance, and reliability of all systems.

• Establishes and monitors KPIs/SLAs for uptime, patching, incident response, and system performance.

• Serve as a hands-on infrastructure architect for server, virtualization, and storage platforms (on-prem and cloud).

• Collaborates with server engineering teammates to help with the design and evolution of scalable, resilient, and secure server environments.

• Evaluates and implements modern technologies (e.g., virtualization, cloud, automation, containerization where applicable).

• Partners with network and security teams to ensure holistic infrastructure design.

• Develops and executes a server infrastructure roadmap aligned with business and IT strategy.

• Identifies opportunities for automation, optimization, and modernization (patching, provisioning, monitoring, etc.).

• Balances tactical operational needs with long-term platform improvements.

• Collaborates closely with network, security, application, and cloud teams to deliver integrated infrastructure solutions.

• Acts as a key liaison between technical teams, vendors, and business stakeholders.

• Promotes a collaborative, team-first environment that encourages transparency and knowledge sharing.

• Leads critical incident response with a calm, decisive, and urgency-driven approach.

• Ensures disciplined change management practices with minimal risk to production systems.

• Conducts root cause analysis and implement preventative measures to improve system reliability.

• Coaches, mentors, and develops team members in both technical and professional skillsets.

• Foster a positive, inclusive, and high-morale team culture that values accountability and continuous learning.

• Lead by example with a proactive, solution-oriented, and adaptable mindset.

• Encourages innovation while maintaining operational discipline.

• Ensures systems adhere to security policies, compliance requirements, and best practices.

• Oversee patch management, vulnerability remediation, and system hardening.

• Maintains and validates backup and disaster recovery strategies to meet RTO/RPO objectives.

• Manages infrastructure budget including hardware, licensing, and support contracts.

• Evaluates vendors and solutions to ensure cost-effective and high-quality service delivery.

Experience Required

• Minimum five (5) years of experience

• Five (5) + years of experience in server/infrastructure administration.

• Three (3) + years leading or managing technical teams (preferred).

Required Skills Or Training

• Strong leadership and team-building skills with the ability to motivate and inspire high performance.

• Ability to operate with urgency while maintaining quality and strategic alignment.

• Deep technical expertise in: Server operating systems (Windows/Linux), Virtualization platforms (e.g., VMware, Hyper-V), Storage/SAN technologies, Cloud infrastructure (AWS, Azure).

• Proven ability to balance hands-on architecture with operational leadership.

• Excellent collaboration and communication skills across cross-functional teams.

• Strong problem-solving skills, especially in high-pressure production environments.

• Commitment to fostering a positive, engaged, and accountable team culture.

Professional Certifications, Licenses, And/or Registration Requirements

• Microsoft, VMware, or Linux certifications (preferred).

• Cloud certifications (AWS, Azure) are a plus.

EEO, including disability/veterans

We are committed to ensuring that our online application process is accessible and provides an equal employment opportunity to all job seekers. If you need assistance searching for a job or submitting an application, please contact us by calling 808-538-2000 and a member of our Recruitment team will follow up with you. Mahalo for your interest in American Savings Bank!