MGR, PATIENT SVCS II - NEW ORLEANS, LA
Compass Healthcare · New Orleans, LA · 5 days ago
OTHRFull-time
About the role
We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State.
Key Responsibilities
- Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
- Hires, directs, coaches, trains, and develops patient service team members
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
- Ensures patient services staff assists in achieving stated patient satisfaction goals
- Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
- Participates in/leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs
Qualifications
- Associate degree with one (1) year work experience in food services or related field, or bachelor's degree in food service technology/management or related field
- Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
- Minimum of one (1) year experience in food service management preferred in an acute care setting
- ServSafe® certified, desirable
- Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs) for full-time positions
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws (for positions in Washington State, Maryland, or to be performed Remotely)