MGR, PATIENT SVCS II - CHRISTUS SANTA ROSA - NEW BRAUNFELS, TX

We are seeking a Patient Services Manager to lead our Patient Services Team in an acute care setting. At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Your work will nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served.

About the role

This position oversees patient food services in an acute care facility, ensuring dietary needs are met while complying with regulatory standards and achieving patient satisfaction goals.

Responsibilities

• Establish goals and oversee implementation of patient food services based on medical direction and patient population.
• Hire, direct, coach, train, and develop patient service team members.
• Comply with dietary restrictions on special or modified diets to ensure optimal food preferences are met within diet order guidelines.
• Ensure patient services staff assists in achieving stated patient satisfaction goals.
• Comply with regulatory standards, including federal, state, and accrediting agencies, while adhering to facility confidentiality, HIPAA regulations, and patient rights policies.
• Participate in or lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs.

Requirements

• Associate degree with one (1) year of work experience in food services or a related field, or a bachelor’s degree in food service technology/management or a related field.
• Certified Dietary Manager certificate, Registered Diet Technician, or Registered Dietitian preferred.
• Minimum of one (1) year of experience in food service management, preferably in an acute care setting.
• ServSafe® certification desirable.
• Proficiency in Microsoft Office applications, electronic medical records, and diet office systems.

Benefits

Full-time and part-time positions offer the following benefits:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer:

• Medical, Dental, and Vision Insurance
• Life Insurance/AD&D
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.