Jobs · OTHR · Michigan

MGR, PATIENT FLOW

TouchPoint Support Services · Saginaw, MI · 1 mo ago
OTHRFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Job Summary Summary:" and "Essential Duties and Responsibilities:" and "Qualifications:" and benefits. Also there is a paragraph at start about TouchPoint etc. We need to use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should decide appropriate headings based on content. We have: - Intro paragraph: "TouchPoint If serving others is in your blood..." This is like about the company/mission. Could be "About the role" or maybe "About TouchPoint". The instruction: use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use "About the role" for intro. - Job Summary Summary: maybe part of About the role? Could be separate but we can combine. - Essential Duties and Responsibilities: heading "Responsibilities". - Qualifications: heading "Qualifications". Could also include Requirements/Skills but we have qualifications list. - Benefits: heading "Benefits". There's details about benefits for full-time and part-time. - Pay: not mentioned. So we should NOT include Pay section. - Schedule: not mentioned. So omit. We must not repeat job title as heading. Job title is Patient Flow Manager. Not to be used. We must not include Job ID etc. We must remove boilerplate: EEO, legal, disclaimer, application instructions, etc. Also remove "Click here to see what they said!" etc. Also remove "About Compass Group: Achieving leadership..." etc. Also remove "Certain positions may require Florida Level 2 background screening." etc. Also remove "Applications are accepted on an ongoing basis..." etc. Also remove "Touchpoint maintains a drug-free workplace." etc. We must preserve all substantive information: intro, mission, job summary, duties, qualifications, benefits details. We need to format duties as
  • . Qualifications as list? It says use
    • for any list of duties/requirements/benefits. So we should list qualifications as list. Benefits: list. We need to preserve all substantive info: include the benefits details exactly as given. Let's extract substantive content: Intro paragraph: "TouchPoint If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable. We asked some of our associates why they love working for Touchpoint. Click here to see what they said!" We should remove the "Click here to see what they said!" as it's a link/instruction. Also maybe remove the "We asked some of our associates why they love working for Touchpoint."? That's still substantive? It's more like a call to action. Probably remove as it's not essential job info. But we can keep the preceding sentences about mission. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Click here to see what they said!" is like a link/instruction, maybe considered application instruction? It's not exactly application but it's a call to action. Safer to remove that sentence. Thus intro: "TouchPoint If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable." Note there is a missing space after "TouchPoint If". Should we keep as is? It's from source. We'll keep exactly but maybe add a space? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the text as is, including the missing space. So "TouchPoint If serving others..." exactly. Job Summary Summary: "As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting." We can include that under About the role or separate. Probably include in About the role section after intro. Responsibilities list: bullet points from "Essential Duties and Responsibilities:": - Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics. - Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity. - Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate. - Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC. - Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators. - Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses. - Performs other duties as assigned. We need to keep each as
    • . Qualifications list: - Management experience in hospital environment and/or patient transportation. - Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity. - Basic computer skills with Windows based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues. - Associate’s degree is preferred. We should keep as list. Benefits: There's a paragraph: "Associates At Touchpoint Are Offered Many Fantastic Benefits. Both full-time and part-time positions offer the following benefits to associates:" then list: - Retirement Plan - Associate Shopping Program - Health and Wellness Programs - Discount Marketplace - Identity Theft Protection - Pet Insurance - Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Then: "In addition, full-time positions also offer the following benefits to associates:" list: - Medical - Dental - Vision - Life Insurance/ADDisability Insurance (typo: Life Insurance/ADDisability Insurance? Actually text: "Life Insurance/ADDisability Insurance". We'll keep as is.) - Commuter Benefits - Employee Assistance Program - Flexible Spending Accounts (FSAs) Then: "Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws." Then a link for Washington State etc. That's likely application instruction? It's a link for PTO info. Might be considered application instruction? It's a link to PDF. Probably we should remove that link as it's not essential job info? The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. This link is not exactly application instruction but it's a reference for PTO info. Might be considered part of benefits? It's a reference for more info. Safer to keep the sentence about eligibility but drop the link. The link is separate line: "For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf". That's likely application instruction. We'll remove that whole sentence. Also we have "About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer..." etc. That's EEO boilerplate, remove. Also "Qualified candidates must be able to perform the essential functions..." etc. That's legal boilerplate, remove. Also "Disclaimer: this job post is not necessarily an exhaustive list..." remove. Also "Certain positions may require Florida Level 2 background screening." remove. Also "Applications are accepted on an ongoing basis..." remove. Also "Touchpoint maintains a drug-free workplace." remove. Now we need to output HTML fragment only, no /, no markdown. We'll structure:

      About the role

      TouchPoint If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing. We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

      As a Patient Flow Manager, you will be responsible for the effective leadership of a team of Patient Flow Coordinators and Transporters within a hospital setting.

      Responsibilities

      • Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
      • Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.
      • Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.
      • Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
      • Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators.
      • Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses.
      • Performs other duties as assigned.

      Qualifications

      • Management experience in hospital environment and/or patient transportation.
      • Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity.
      • Basic computer skills with Windows based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.
      • Associate’s degree is preferred.

      Benefits

      Associates At Touchpoint Are Offered Many Fantastic Benefits. Both full-time and part-time positions offer the following benefits to associates:

      • Retirement Plan
      • Associate Shopping Program
      • Health and Wellness Programs
      • Discount Marketplace
      • Identity Theft Protection
      • Pet Insurance
      • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

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