Mgr PA/Facility Services

General Summary

Manages resources and activities of personnel & contractors engaged in the maintenance & operation of Passenger Amenities & Administrative Facilities for the Dallas Area Rapid Transit's (DART's) Maintenance of Way (MOW) Department.

Essential Duties and Responsibilities

• Manages personnel & contractors engaged in PA/Facility Services Maintenance functions to include administration facilities, rail stations, transit centers, park & ride, tunnel stations and ventilation systems, bus stop amenities, buildings, grounds and equipment.
• Interviews, recommends selection of, develops, evaluates, counsels and if necessary, recommends termination of subordinate personnel according to established policies, procedures and guidelines to include EEO/AA Program goals and objectives.
• Manages service contracts and procurements for PA/Facility Services; monitors contractor / vendor performance and ensures adherence to contract and DARTs policies and procedures; writes statements of work (SOW) on service contracts, etc.
• Develops/implements and enforces preventive maintenance/safety programs and standard operating procedures; reviews OEM Manuals & submittals to make recommendations; develops procedures for section to monitor efficiency of daily operations.
• Ensures facilities, equipment, tools, materials and supplies are maintained properly and are available for use.
• Authorizes, verifies, and initiates material to be added to stock and maintains requisitions for materials and supplies; analyzes history of equipment & facilities for recommendations on replacement/renovation.
• Participates in the development of the sections annual budgets, monitors budgets to identify and explain variances.
• Ensures appropriate records are maintained according to work performed and completes required forms, reports, and other documentation related to labor and cost estimates, procedures, accidents, inspection and maintenance, employee conduct; reports building, vehicle and equipment defects including vandalism and trespassers.
• Ensures adherence to the contract document through respective COR, meets with contractors, COR and CS to resolve differences; reviews scopes of service for contracts and purchase orders; reviews claims for work items covered under contractors warranty; reviews contract compliance review/audits.
• Develops and administers policies and programs for cleaning services among DART Operations facilities.
• Required to monitor staff / contractor performance in the field on a recurring basis.

Minimum Knowledge, Skills, and Abilities Required

• Bachelor’s degree from an accredited college or university in Business Administration, Public Administration, Property Maintenance and Management or related field.
• Four (4) years of progressively responsible experience related to facilities maintenance to include a minimum of three (3) years supervisory experience in facilities maintenance or related field.
• Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles.
• Knowledge of budget development/analysis, and operational cost factors.
• Proficiency of PC software applications to include Microsoft Office or other related software applications.