Mgr Operations - Commercial Food Production

About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude.

Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Role Purpose Statement

At our San Francisco operation, excellence in food production starts with exceptional leadership. Our San Francisco team is looking for an Operations Manager to lead the Cold Food Department, managing frontline leadership and production teams responsible for delivering safe, high-quality products to our customers. This role requires a strong collaborator who can build partnerships across departments, drive continuous improvement, and create a culture of accountability, safety, and exceptional service while ensuring daily production goals are achieved.

Location: near San Francisco International Airport - SFO

Main Accountabilities

• Operations Leadership: Manage, train, and schedule cold food production leadership team and hourly staff to meet daily output goals.
• Food Safety & Compliance: Enforce strict adherence to HACCP, FDA, USDA, and OSHA regulations, ensuring proper temperature controls and hygiene.
• Production Management: Oversee the assembly and preparation of cold items, maintaining quality control, and ensuring on-time delivery. Accountability and oversight to customer regarding customer complaints concerning or related to food.
• Inventory & Equipment: Monitor inventory levels, order supplies, and ensure proper maintenance of equipment.
• Process Improvement: Identify bottlenecks, document processes, and implement improvements to enhance efficiency. Maintain an ongoing, positive and pro-active relationship with all internal and external customers.
• Attend the daily operations briefing.
• Ensure par levels of customer inventory and customer specific goods.
• Initiate and control continuous optimization of processes.
• Leadership: Coach, mentor, and develop food department’s leadership team. Ensure that the area of responsibility is properly organized, staffed and directed.

Requirements

• Bachelor's degree required; equivalent combination of education and relevant experience will be considered.
• 3-5 years of food production experience in a supervisory or management role required.
• 1-3+ years of experience working in a food production or manufacturing environment.
• Strong knowledge of HACCP principles, food safety standards, and regulatory compliance requirements.
• Demonstrated leadership, communication, problem-solving, and decision-making skills.
• Experience utilizing and managing variable production schedules and production planning systems.
• Excellent presentation, training, interpersonal, and cross-functional collaboration skills.
• Proven ability to drive process improvements and lead change initiatives in a fast-paced, complex environment.
• Strong analytical, organizational, and strategic thinking capabilities.
• Track record of understanding and exceeding customer expectations.
• Demonstrated ability to analyze and manage product and labor cost variances.
• Proficiency with Microsoft Office Suite and Windows-based applications.

Pay

Salary Range: $93,618.64 - $110,000.00

Benefits

Eligible as of Day 1, no waiting period.