Jobs · Customer Service · Nevada

mgr district, Reno

Starbucks · Reno, NV · Yesterday
Customer ServiceFull-time

About the role

As a District Manager at Starbucks, you will enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, and impacting growth across stores.

Responsibilities

  • Direct a multi-unit portfolio of stores by planning strategies and consistent implementation.
  • Lead a team of leaders, motivating, coaching, and strengthening Store Managers as team leaders, retail operators, and business owners.
  • Serve as a resource, providing expertise on key customer issues, team staffing, and management, store operations, and company policies and procedures.

Requirements

  • 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations, and customer service.
  • 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.
  • 3+ years of experience in a customer service oriented role.
  • Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting.
  • Strong organizational, interpersonal, and problem-solving skills.

Qualifications

  • Minimum High School or GED.

Skills

  • Leadership and management skills.
  • Customer service orientation.
  • Strategic planning and execution.
  • Team building and coaching abilities.
  • Financial analysis and reporting.

Benefits

  • Medical, dental, and vision insurance.
  • Basic and supplemental life insurance.
  • Paid parental leave.
  • Discounted company stock program.
  • Access to financial well-being tools.
  • Upfront tuition coverage for a first-time bachelor’s degree.
  • Access to educational opportunities.
  • Accommodations for individuals with disabilities.

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

The work regularly demands in excess of 40 hours per week, including variable hours including early mornings, evenings, weekends, and holidays.

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