MGR Assistant Sales

Job Responsibilities

• Revenue Generating (60%): Qualifies sales leads by asking probing questions and providing information; schedules sales appointments. Applies sales skills to present pre-need services and products to consumers and influences pre-need revenue growth.
• Administrative (20%): Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representatives in a timely manner. Builds positive business relationships within the community, non-profit, and civic organizations to enhance brand presence. Develops and achieves AOR and individual sales goals. Learns to apply market demographics, share, and growth/decline rates to develop annual sales goals for the sales team. Develops an annual financial budget, monitors and approves expenses, and achieves financial budget in both revenue and expense. Approves time cards prior to deadline, initiates personnel change transactions.
• People Development (20%): Coaches revenue generators on techniques, technology, and influential personal style. Provides timely constructive feedback; may recommend re-training. Facilitates answers to sales and commissions questions. Develops a strong, trusting, and reliable team. Understands team members' career aspirations and provides assignments to develop skills and/or close gaps. Constructively addresses issues and provides tangible and appropriate feedback. Applies a proactive and collaborative management style to increase employee engagement and minimize turnover. Monitors training requirements ensuring staff is current. Screens candidates (internal and external) and hires or promotes a skilled and effective staff. Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements. Disciplines staff as necessary. Writes development plans to close behavior or skill gaps. Collaborates with Human Resources throughout discipline, development, and termination processes. Recommends and discusses terminations with Leadership.

Qualifications

• Education: Minimum requirements include a high school diploma or equivalent. Advanced education is strongly preferred for continued career advancement.
• Licenses: Valid and current driver’s license with an acceptable driving record is required.
• Experience: Sales Management experience of 1-2 years required. Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required. Experience with in-home sales a plus. Experience giving presentations to consumer audiences or public speaking ability required. Experience in the Funeral Services Industry strongly desired. Experience with Customer Relationship Management (CRM) systems is desired.

Knowledge, Skills & Abilities

• Administrative skills necessary to manage workforce, administrative transactions, and planning/forecasting responsibilities.
• Ability to present products and service information with compassion and influence to consumers one-on-one or in a group/public setting.
• Computer literate and proficient with MS Office, Word, Excel, and PowerPoint.
• Proficient with computerized databases for sales presentations and electronic contracts.