Mgmt / Front Desk - Front Desk Receptionist

About the role

The Front Desk Receptionist is the hub of activity for our residents. This position is crucial to our community and involves serving the residents and their guests with the highest level of customer service.

Responsibilities

• Handle multiple priorities simultaneously including a multi-line phone system, constant activity at the front desk, and email requests throughout the day.
• Balance multiple priorities at the same time including a multi-line phone system, constant activity at the front desk, and email requests throughout the day.
• Be proficient with computers and very tech-savvy, or have the ability to learn new systems quickly.
• Create legendary customer service experiences for our residents, associates, and guests.
• Find joy in positively impacting the lives of the residents and their guests.
• WOW residents and guests with above and beyond service excellence.
• Take complaints or hear about problems and turn them into opportunities for improvement.

Requirements

• Lovely to work with the senior population.
• Very customer service oriented.
• Strong desire to serve the residents.

Qualifications

• Proficient with computers and very tech-savvy, or able to learn new systems quickly.

Benefits

• Competitive Pay
• Staff development courses & free online training courses
• Reduced cost meals while working
• Paid Training
• Bonus Programs

Schedule

• Saturday and Sunday
• Midnight - 8:00am

Pay

• $14/hr