Meter Reader

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Position Purpose: The Meter Reader will be a key part of the SourceOne energy management team responsible for collecting meter information and maintaining good working relationships with all SourceOne customers.

Responsibilities

• Directly reporting to Supervisor of Energy Management.
• Provide professional service to account relationships.
• Build customer relationships as a key member of the management team.
• Gather and consolidate data from varied sources.
• Manage field meter data collection for multiple customers on a daily and monthly basis.
• Support field inquiry requests to help manage problem resolution for customer utility‑billing issues.
• Coordinate and assist with field information for new customer account creation.
• Support researching and identifying field procedures for the authorizations of access to customer's meter locations and utility information.
• Proactively identify abnormal metering situations and advise the Energy Management team.
• Support administrative needs of the business, including but not limited to accounting, reporting, the sales process, data entry, back‑up phone support, and general administration.

Qualifications

• Education/Experience/Background: High School Diploma/GED is required. Some energy, utility or related experience is preferred.
• Knowledge/Skills/Abilities: Good PC and Microsoft Office skills; attention to details and ability to review materials for accuracy; strong oral and written communication skills; strong telephone etiquette; ability/flexibility to learn and apply new skills; ability to navigate through a variety of computer applications; ability to prioritize work; high level of professionalism and integrity.

Benefits

• Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement.