Meter Reader

Primary Duties/Responsibilities

• Drives to and from work locations.
• Enters and exits vehicle.
• Obtains and records accurate water usage and other data from customer meters using a variety of means including manual visual readings and electronic digital devices in accordance with established routing patterns and timelines.
• Inspects meter installations for tampering, ensuring that lids are secure, meter registers are readable, and meter box is accessible.
• Inputs data for reports (i.e. hazard codes, damage reports, location and meter condition information, etc.).
• Trims around meter boxes.
• Gives proper leak notification to customers and/or company.
• Performs Customer Service Person (Field) and Utility Person functions as directed by management, and late-shift Customer Service Person (Field) duties on a rotating schedule.
• Uses digital tools, (computer, laptop, tablet, smart phone, etc.) devices and software to communicate, and perform and record work.

Qualifications

• A High School Diploma/GED is required.
• Satisfactory completion of high school courses in Mathematics, English grammar and composition or equivalent is preferred.
• One year experience in essential field operations, field customer service, underground facility installation and/or repair, general construction, and/or water distribution system work is preferred.
• Demonstrated outdoor work history is preferred.

Knowledge/Skills/Abilities

• Ability to read meters with an error rate not to exceed 1% within six (6) months.
• Ability to read and interpret maps.
• Ability to work with various hand tools and equipment.
• Excellent hand/eye/foot coordination necessary to open/close meter lids.
• Excellent communications skills, both oral and written.
• Excellent organization, interpersonal, and problem-solving skills.
• Ability to function in the digital world, using computer, laptop, tablet, smartphone devices and software to communicate and perform and record work.

Physical Requirements

• Ability to walk for extended periods of time over uneven terrain in inclement weather (on average of 5-6 miles and up to 10 miles throughout typical walking route shift).
• Ability to carry/lift up to 31 pounds on an occasional basis.
• Frequent crouching, kneeling, stooping/bending, and twisting is performed with occasional lying down or crawling.
• Reaching is performed frequently below shoulder level and occasionally at shoulder level/above.

Benefits

Our employees are covered by comprehensive benefits packages including paid time off policies; health, dental, vision, and life insurance; retirement plans, savings accounts; tuition reimbursement; paid volunteering and more.