Meter Reader

Job Summary

Primary responsibility is to read assigned meters, mobile or manual, for a 2500 square mile service territory. The Mobile Reader remotely uploads, and downloads assigned work on a daily basis. Additionally responsible to identify failed service/meter/module conditions. Report findings to supervisor. Ability to effectively plan and execute routes to maximize meter read collections

• Experience in MS Office. Must be knowledgeable in MS Word and Excel
• Possess proficient oral and written communications skills
• Ability to work in adverse weather conditions
• Must possess and maintain a valid driver’s license
• Possess proficient oral and written communications skills

Key Responsibilities and Accountabilities

• Participates in monthly individual performance counseling session
• Participate in monthly safety meetings
• Remotely upload and download daily work
• Obtain meter reads for escalated customer or Public Utility Commission complaints.
• Maintain assigned equipment to standard/specification. To include vehicles, computers, test and safety equipment
• Execute assigned mobile meter reads
• Perform manual reads as required
• Report defective or unsafe service conditions
• Follow and enforce all corporate and local QHSE standards. Correct and/or report exceptions
• Identify opportunities for continuous improvement through process review
• Additional duties as assigned by supervisor or manager

Company Values

• Supports and adheres to Company’s core values.
• Performs other duties or responsibilities as assigned or required.
• Supports and adheres to Company’s Code of Conduct and Ethics Policy.
• Represents Company in a positive, professional manner when working with both internal and external customers.

Education and Experience

• High School diploma or equivalent
• Effectively operate and navigate using a GPS system along with a mapping program or a utility map book and quads
• Knowledgeable in Mobile Reader software and functionality of the Mobile Reader system
• Effectively use test equipment to verify meter functionality
• Properly enter manual reads into the Mobile Reader or hand-held device

Preferred Qualifications

• Meter reading experience and/or customer service preferred

Working Conditions/Physical Requirements

• Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as: phone, copier/printer/fax, etc.
• Driving Status: Ability to travel as needed (up to 100%)
• Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 50 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodation is provided for individuals with disabilities to perform the essential functions.
• Personal Protection Equipment/Other Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.

Pay

The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.

Benefits

Comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.