MESSENGER

Opensity Solutions is the largest tech-enabled managed services organization serving leading law firms, financial institutions, and professional services firms. We provide integrated operational platforms, automation, and advisory services that enable clients to modernize operating models, reduce cost, and accelerate growth. Our capabilities include IT and technology solutions, document processing, administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting, and hospitality and facilities services.

About the role

We are seeking a professional and service-oriented Messenger Associate to support daily messenger operations and ensure timely, accurate deliveries in a fast-paced environment. The ideal candidate will have strong customer service skills, a professional demeanor, and be comfortable using technology in a business setting. We are looking for someone who is reliable, dependable, punctual, and committed to excellent attendance. Training is available for the right candidate with a strong work ethic and willingness to learn.

Responsibilities

• Receive packages and parcels from outside messenger and vendors
• Scan barcode into package tracking software
• Receive signature upon delivery (chain-of-custody documentation)
• Ensure that all deliveries are downloaded upon completion
• Responsible for ensuring all packages are delivered to the designated floors and recipient
• Assist with escorting all external messengers to the designated floors for delivery
• Follow all Opensity Solutions policies, rules, and guidelines
• Collect internal mail and parcels from various reception areas on each site and other agreed locations, sort mail, and transport it to the main reception and other agreed locations

Requirements

• High school diploma or GED required
• Ability to lift 50+ pounds
• Basic proficiency in Microsoft Office
• Strong customer service and communication skills
• Professional demeanor with a corporate presence
• Previous experience in a similar role is preferred, but not required

Skills

• Hospitality-driven mindset
• Customer service focused approach
• Dependable and detail-oriented
• Team player with a willingness to learn

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

Pay

$18.03 per hour

Schedule

Monday – Friday, 8:30 am - 5:30 pm