Message Center Operator - Per Diem
Description
Saint Mary’s Hospital, a member of Trinity Health Of New England, seeks a Message Center Operator to join their team of mission-driven healthcare innovators.
Employment Type
Part time
Shift
Rotating Shift
Responsibilities
- Operates multiple-line telephone console in a regional hospital switchboard to answer, transfer and relay incoming telephone calls and place outgoing calls.
- Operates public address system as requested.
- Identifies and responds to “code” situations.
- Provides routine approved patient information to callers and refers other inquiries to supervisor.
- Provides excellent customer service to all callers.
- Contacts security as requested by employees or visitors in need of escorts to parking or in response to other assistance.
Requirements
- High School Diploma or Equivalent
- One (1) year experience answering telephones as the primary job responsibility.
- Telephone Message Center and/or Hospital Operator experience a plus.
- The ability to exchange information on factual matters, explain hospital policies and / or relay messages to appropriate personnel.
- The ability to provide excellent customer service to all callers.
- The ability to contact security as requested by employees or visitors in need of escorts to parking or in response to other assistance.
Qualifications
- Analytical ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.
- Excellent listening, verbal and written communication skills.
- Accurate typing and spelling skills mandatory.
- Multi-lingual a plus.
Benefits
Competitive Benefits Package effective on first day
Pay
N/A
Schedule
N/A
Skills
- Analytical ability
- Excellent listening, verbal and written communication skills
- Accurate typing and spelling skills
- Multi-lingual
Highlights
- Per Diem
- Become a valued member of an excellent, dedicated health care team
- Generous shift differentials
Facility Information
Saint Francis Hospital is committed to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.
Commitment
We are rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.