Merchant Services Senior Account Executive

Responsibilities

• Exemplify Intuit's values and foster an inclusive environment that encourages collaboration, innovation, and customer obsession.
• Proactively identify opportunities to improve customers' payment operations, cash flow, and overall financial processes through strategic recommendations.
• Conduct discovery to understand customers' payment volume, acceptance methods, business model, workflows, operational challenges, and growth objectives.
• Articulate the value proposition of Intuit's merchant services and payments capabilities within the QuickBooks ecosystem, clearly differentiating Intuit from competing payment providers and standalone solutions.
• Recommend payment solutions with a clear focus on customer outcomes, operational efficiency, ROI, and the benefits of an integrated financial ecosystem.
• Educate customers on payment acceptance capabilities, processing considerations, funding, reconciliation, and money movement.
• Manage a robust sales funnel and maintain a sustainable sales cycle to consistently achieve or exceed quarterly revenue and sales targets.
• Collaborate with business owners, finance leaders, accounting professionals, operations teams, and other key stakeholders to influence the buying process and navigate complex sales opportunities.
• Effectively position solutions against incumbent merchant services providers and overcome objections related to pricing, processing costs, functionality, integrations, and switching providers.
• Utilize internal resources and cross-functional partners efficiently to manage account territories, accelerate opportunities, and close deals at scale.
• Maintain accurate opportunity, pipeline, and customer activity data within Salesforce.
• Measure success through key performance indicators including quota attainment, revenue growth, close rates, pipeline generation, pipeline velocity, and customer adoption.

Qualifications

• Minimum 2+ years of quota-carrying software, fintech, payments, merchant services, or technology sales experience.
• Prior experience selling merchant services, payment processing, fintech, accounting, ERP, financial management, or SaaS solutions is preferred.
• Experience positioning payment solutions across multiple industries and aligning recommendations to specific customer challenges and business objectives.
• Strong understanding of the merchant services and payments industry, including payment acceptance, card processing, transaction economics, funding, reconciliation, chargebacks, and risk considerations.
• Familiarity with payment methods and channels including card-present, card-not-present, ACH, invoicing, recurring payments, and digital payment experiences.
• Understanding of how payments and money movement impact accounts receivable, cash flow, reconciliation, and broader financial operations.
• Ability to uncover and quantify customer pain points related to processing costs, payment workflows, time to payment, reconciliation, and operational efficiency.
• Demonstrated ability to manage a large pipeline of prospects and opportunities through Salesforce while coordinating with multiple partners throughout the sales process.
• Proficiency with established sales methodologies such as Challenger, SPIN, Solution Selling, or Sandler.
• Strong business acumen with the ability to translate technical payment capabilities into clear business value and measurable customer outcomes.
• Understanding of the customer lifecycle and ability to collaborate effectively with diverse stakeholders across sales, implementation, support, operations, and other functions.
• Demonstrated track record of collaborating, influencing, and succeeding within a team-based sales environment.
• Bachelor's degree or MBA preferred.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.