Merchant Finance Specialist (Finance Specialist)

About the role

This position performs routine independent analysis of daily cash flows, cash payments, interest charges and earnings, and other financial and cash flow metrics. It reconciles account statements and cash transactions, troubleshoots and corrects basic and moderately complex errors, and escalates more complex errors as needed. The role responds to employee inquiries and requests, explains fiscal policies and procedures, and may provide organizational treasury training.

Department-Specific Responsibilities

• Creates new credit card merchant accounts for departments across the university.
• Provides technical support, troubleshooting, and training for point of sale (POS) terminals and e-commerce connections.
• Helps departments with credit card transaction research, discrepancies, and reconciliation.
• Serves as the Primary Security Administrator for Treasury banking and credit card systems.
• Develops and maintains comprehensive user guides, internal treasury procedures, and website content.
• Keeps departments informed about product updates, system outages, and compliance changes through emails or short informational webinars.
• Visits university merchants regularly to review policy compliance and helps optimize their existing revenue collection processes.
• Updates and manages the treasury's data dashboards to monitor transaction volumes, processing fees, and payment trends.

Education

• Required: Bachelor's degree in finance, business, or a related field.

Work Experience

• Required: 2 years of experience in a relevant field.

Licenses and Certificates

• Preferred: Certified Treasury Professional (CTP).
• Preferred: Accredited Payments Risk Professional (APRP).

Skills

• Ability to analyze and interpret financial data.
• Proficient in English written and verbal communication skills.
• Maintains a high degree of professionalism.
• Demonstrated time management and priority setting skills.
• Demonstrates a high commitment to quality.
• Possesses flexibility to work in a fast-paced, dynamic environment.
• Seeks to acquire knowledge in area of specialty.
• Highly thorough and dependable.
• Demonstrates a high level of accuracy, even under pressure.

Preferred Skills

• Experience with SQL databases.
• Experience with Power BI.

Pay

$60,000.00 – $63,000.00 annually based on qualifications.

Benefits

• Comprehensive medical and dental insurance.
• Health savings account with generous IU contributions.
• Healthcare and dependent care flexible spending accounts.
• Basic group life insurance paid by IU.
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance.
• Base retirement plan with generous IU contributions, subject to vesting.
• Voluntary supplemental retirement plan options.
• Tuition subsidy for employees and family members taking IU courses.
• 10 paid holidays plus a paid winter break each year.
• Generous paid time off plans.
• Paid leave for new parents and IU-sponsored volunteer events.
• Employee assistance program (EAP).