Merchant Assistant

About the role

The Merchant Assistant provides support to our buyers in a dynamic and fast-paced work environment. As a Merchant Assistant you will function as a liaison between buyers and internal and external business partners. The ideal Merchant Assistant is resourceful, a problem solver, well organized, a good communicator, and a team player. You are responsible for key steps in our end-to-end business processes which include, but are not limited to supplier set up, SKU creation, PO creation, marketing, billing, and customer support. This role is a steppingstone to other careers within Family Dollar Merchandising.

Responsibilities

• Become a subject matter expert in your business category.
• Cultivate and maintain relationships with your buying team(s), your fellow MAs, and cross-functional business partners.
• Prepare for team and cross-functional meetings by prepping materials that support the agenda.
• Actively contribute during meetings by sharing insights, providing updates, taking notes, and managing next steps.
• Accountable for key responsibilities in the supplier, SKU, and purchase order creation and maintenance processes.
• Act as a project manager to ensure deadlines are met; kick off the process with workflow submissions and follow up as requested throughout the process.
• Function as liaison between buyers, Data Management, suppliers, Private Brands, and THT.
• Follow up with online reviews and seasonal buys.
• Own departmental trackers that outline work submitted and completed.
• Communicate regularly and consistently with suppliers by obtaining new and updated product information.
• Ensuring an accuracy rating of 93% or higher on SKU and Pricing workflow submissions.
• Partners with Data Management, team managers and other MAs as needed to complete tasks on time.
• Create fashion purchase orders in an accurate and timely manner across multiple departments.
• Complete fashion purchase order modifications including, but not limited to delivery extensions, cancellations, and cost, retail, and UPC changes.
• Responsible for our sample and ticketing processes.
• Manage our Marketing projection tool, DemandTec, as needed.
• Submit pricing, deals, projections, scan allowances, and co-op quickly and accurately.
• Maintain key tracking documents utilized in monthly financial roll ups.
• Resolving private brand customer complaints by issuing and tracking gift cards.
• Self-direct personal and professional development.
• Other duties as assigned.

Requirements

• 40 hours/week.
• Up to 10% of travel may be required.
• Demonstrates a positive attitude towards working in a team environment.
• Ability to prioritize assignments.
• Excellent communication, interpersonal, and written skills.
• Processes requests in an effective and time efficient manner.
• Ability to work independently.
• Ability to multi-task while maintaining focus and composure.
• Ability to effectively communicate with internal customers and vendors.
• High school diploma or equivalent required.
• Microsoft Office experience required.
• College degree preferred.
• Retail experience preferred.

Pay

Projected Hourly Range: $20.00 - $23.00