Merchant Account Manager

Key Responsibilities

• Aid in managing, retaining, and accelerating the growth of accounts through highly proactive client engagement, including the evaluation of Merchants.
• Review existing merchant relationships and contribute to optimization strategies.
• Set up, monitor, and log merchant progress via internal systems and with Excel reports to track performance.
• Work with the Operations team to analyze data and ensure our programs are fully optimized.
• Enforce strong network quality standards across Skimlinks Publishers regarding how they promote Merchants.
• Attend conferences and industry events to represent Skimlinks to prospective clients.

Requirements

• 2+ years of account management experience with a proven track record within a structured sales environment.
• Solid understanding of the advertising, affiliate, paid search, online publishing or media industry.
• Understanding of CPC and CPA cost models and KPIs associated (Return on Ad Spend (ROAS), New to File (NTF), conversion, cost of sale, etc.).
• Demonstrated success in negotiating, relationship building, and account management.
• Strong analytic, quantitative, and technical aptitude with great attention to detail.
• Driven to help merchants find growth opportunity.
• Excellent verbal, written, and communication skills.
• Self-motivated, driven, flexible, and adaptable with a proven track record of exceeding goals.

Benefits

• Voted “Best Places to Work,” our culture is driven by self-starters, team players, and visionaries.
• Headquartered in Santa Monica, the company operates sites and business services in the US, UK, and EU.
• We offer top benefits including flexible time off, paid holidays, competitive compensation, team events, and more!
• Health Care Plans (Medical, Dental & Vision)
• Retailer Plan (401k Matching)
• Life Insurance (Basic, Voluntary & AD&D), LTD & STDPaid Leave Benefits (Maternity, Paternity & Medical)
• Flexible work schedules
• Free food & snacks
• Wellness resources
• Equity

Pay Range

The pay range for this position in New York is $75k - $85k. This role is also eligible to participate in our bonus plan under which you might be eligible for additional earnings in accordance with such plan.