Merchandising Service Manager

About the role

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Responsibilities

• Schedules Merchandising Service team and manages resources for the team to drive efficient project execution in fulfillment of the overall Merchandising Service strategy
• Guides Merchandising Service Associates (MSAs) around project priorities, scheduling, expectations, and needs (e.g., materials, supplies, time)
• Delivers onboarding and training, provides on-the-job coaching, and mentors MSAs
• Coaches MSAs on performance
• Creates tailored development plans for MSAs by analyzing metric and individual strengths, weaknesses, and needs
• Handles disciplinary actions and proactively partners with HR business partner
• Manages project, travel, display, fixture expenses and weekly payroll
• Identifies and resolves project and/or store-level issues using available resources
• Summarizes and communicates project information